Ryan Bracken is Head of Product and Security at Versaterm. Versaterm is a leading provider of public safety software that helps police, fire, EMS, and emergency communications agencies manage every stage of incident response. Its integrated platform combines computer-aided dispatch, records management, mobile data, real-time intelligence, and analytics to improve operational efficiency and situational awareness. Through its integration of DroneSense, Versaterm extending that platform to include drones, enabling agencies to dispatch, monitor, and manage them alongside traditional public safety resources.

At Versaterm, Ryan leads the strategic vision and product development for the company's integrated public safety drone platform. He brings a unique blend of operational insight and technical expertise shaped by nearly twelve years as an FBI Special Agent specializing in counterterrorism, cyber, and aviation operations. Prior to his time at the FBI, Bracken served as an Aerospace Engineer for the U.S. Air Force. He maintains his FAA Commercial/Instrument and Part 107 Remote Pilot certificates.

In this episode of the Drone Radio Show, Ryan explains how Versaterm's acquisition of DroneSense is helping agencies move beyond standalone drone programs by integrating drones directly into cad and dispatch workflows. We discuss what successful drone programs have in common, how agencies can build sustainable operations while working within budget constraints, the cybersecurity challenges of connected drone systems, and how departments can measure the effectiveness of Drone as First Responder programs. Ryan also shares his perspective on where future public safety drone programs are headed and what agencies should be doing today to prepare for the next generation of drone-enabled emergency response.