In this special episode, Nick introduces his wife Jenna to the podcast for the first time! 🎉 They share their excitement about telling their story and delve into the power of storytelling and its connection with their audience.

Nick and Jenna reflect on their internal team discussions about the importance of sharing personal experiences. Jenna offers valuable insights on implementing key performance indicators (KPIs) and maintaining accountability in their work.

The couple also discusses the challenges they faced, including tracking incidents and ensuring effective communication within their team. Tune in for an engaging and insightful conversation!