Rachel and Brittany talk about their very non-linear, accidental paths into knowledge management and why KM shows up everywhere, no title required. They share KM “aha” moments, personal knowledge hacks, and the real magic of the work: connecting people and untangling messy systems. Expect honest takes, light buzzword roasting, and a whole lot of human-centered KM.

Takeaways

• Knowledge management careers are often stumbled upon rather than intentionally pursued
• Knowledge management can be practiced in any sector and does not necessarily require formal education or certification KM is a gift for connecting people and solving problems
• The importance of clear communication in explaining knowledge management

Chapters

• The Journey to Knowledge Management
• Rachel's Journey to KM
• Brittany's Journey to KM
• The Human Side of KM

In our very first episode of Not Another KM Podcast, Brittany and Rachel introduce themselves and dig into what knowledge management actually is—and why it deserves a lot more love (and a lot less jargon). They talk about KM as the art of capturing, organizing, and sharing what people know so work doesn’t keep reinventing the wheel. Most importantly, we set the tone for what this podcast is here to do: bring curiosity, honesty, and a little irreverence to KM through hot takes, conversations with folks doing the work, and thoughtful unpacking of trends shaping the field.

Takeaways

• KM is about capturing, organizing, and sharing knowledge
• KM is often misunderstood but is also kind of magical

Music by Chase Tremaine