In this episode, Susan pulls back the curtain on something she rarely explains publicly: how she thinks about pricing, value, and the different levels of recruiting support at NXT VB. Fresh off a D3 high-academic camp weekend that reminded her why she loves this work, Susan shares the heart, intention, and ethics behind every “container” she offers, from free Instagram content, to Volleyball Recruiting School, to high-touch, long-term support.
This episode is about transparency. It’s about trust. It’s about helping families understand what they’re actually paying for when they invest in recruiting support — and why pricing isn’t just about access, but also about sustainability, care, and results. If you’ve ever wondered why recruiting support is priced the way it is, how to choose the right level of help, or what ethical support should look like in this space, this conversation will bring clarity.
Chapters
00:00 – Why Susan felt called to record this episode
01:00 – This episode is not coming from defensiveness
02:15 – Reputation, credibility, and why transparency matters
03:00 – Understanding “containers” and levels of support
03:30 – Container #1: Free content (Instagram, podcast, freebies)
05:00 – Why Instagram is a living resume, not an A-to-Z system
06:15 – The limits of free content and algorithm reality
06:30 – Container #2: Volleyball Recruiting School
07:45 – Why structure, timing, and curation matter
08:45 – Why this offer works best for freshmen and sophomores
09:45 – What families are really paying for in low-ticket education
10:45 – Container #3: Mid-ticket support (Recruit Ready Launch & Intensives)
12:00 – Evaluation, relativity, and finding true “fit”
13:15 – Why recruiting efficiency matters for athletes
14:30 – Highlight films, second opinions, and integrated support
15:45 – Container #4: Set for Success (high-touch, long-term support)
17:00 – Why advocacy is reserved for this level
18:30 – Trust with college coaches and protecting credibility
20:00 – Why Susan does not charge per call
21:15 – Avoiding dependency and empowering families instead
22:00 – Supply, demand, burnout, and sustainability
23:15 – Why NXT VB intentionally stays small
24:30 – Team values, trust, and who supports athletes behind the scenes
25:30 – How offers evolve without compromising values
26:15 – Education over pressure, clarity over fear
27:00 – Final reflections on trust, time
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Connect with Susan:
Check out the website: www.nxtvb.com
Follow on Instagram: @hey.susank
P.S. If you’re an athlete with big goals, a parent who wants to support the journey, or a coach who cares deeply about your players, this podcast was made for you. Hit subscribe and come grow with us.