On the Clock

We clock in with Ben Little, owner of 14 Zaxby's locations in the southeast US, including some of the top performing stores in the country. Ben discusses the importance of maintaining consistency while scaling, why you should always invest back into the business, how to identify potential leaders with your organization, and more.

Connect with Ben on LinkedIn: https://www.linkedin.com/in/ben-little-46204923/

Connect with Ben on Twitter: https://twitter.com/TRUmav

Explore the On the Clock back catalog: https://www.workstream.us/podcast

We speak with Ann Falzone, COO of Artemis Wax, which has 52 European Wax Center locations across 7 states. She discusses the unique hiring challenges faced by her industry, the most impactful changes Artemis Wax has made to their hiring process, why culture is so important in attracting hourly employees, and more.

https://www.linkedin.com/in/ann-marie-falzone-1399a316/

http://workstream.us/podcast

We speak with Jeff Weinstein, whose impressive background includes running the company that was the largest Jamba franchisee. He discusses the most overlooked component of hiring hourly employees, what those in the hospitality industry can do to not just survive, but thrive, and a program he rolled out that made a huge difference in employee retention.

https://www.linkedin.com/in/jeff-weinstein-97840b4/

https://www.workstream.us/podcast

Sara Wasserteil of Cara Collective joins us to discuss the disconnect between what hourly employees want from their job, and what employers *think* that they want. She explains what the data says about making open roles more appealing, which overlooked segment of the potential workforce punches above their weight, and more.

• https://www.linkedin.com/in/sarawasserteil/
• https://caracollective.org
• https://www.workstream.us/podcast
• https://youtu.be/k_v5CFUUzlA

Today's episode brings you a triple feature! We speak with Donald Terry, Jimmy Washington, and Andy Brunetz. Together they oversee the hiring efforts of Malco Theatres, a chain with 1,500 employees across 40+ locations. The trio discusses the unique hiring challenges faced by the movie theater industry, the seasonality of their staffing efforts, and how to appeal to potential employees.

Seasoned entrepreneur Frank Klein shares his perspective on sustainability, and how it applies both to hiring AND ingredients. He also discusses how to find employees that are "bought in" on your company's mission, hospitality trends worth watching, and more.

https://www.fkrestaurants.com

https://www.linkedin.com/in/frankpklein/

Today we clock-in with Luke Godwin, Owner and General Manager of Godwin Motors in Columbia, South Carolina. Luke discusses the hiring and retention challenges he's faced, and the important lessons that he's learned along the way. Anyone wanting to improve at hiring and retaining hourly employees—whether you're in the auto industry or not—will appreciate Luke's unique perspective.

https://www.godwinmotors.com

https://www.linkedin.com/in/luke-godwin-934767169/

We speak with Gary Occhiogrosso, Managing Partner at Franchise Growth Solutions, about the three things that quick-service restaurants can do to prepare for a possible recession. Gary talks about menu engineering, the importance of customer experience, how to get team buy-in, and more.

https://www.franchisegrowthsolutions.com

https://www.linkedin.com/in/gary-occhiogrosso/