On this episode of Social Strategy Slayer, Jess Jacobsen discusses how word-of-mouth referrals aren’t predictable or sustainable enough to be the only way you get new members. She goes in-depth on how YES, of course, they are important, but you need your social media component to be locked in to get those referrals actually converting. Also, stay tuned to hear about how one trainer uses his social media as a word of mouth tool and now has a waitlist as a direct result.
“What if you’re losing way more people than you realize from your word-of-mouth because your social media is not dialed in? A word-of-mouth referral goes to your page and they have no idea what the heck you do and they bounce. Happens all the time.”
-Jess Jacobsen
02:25 → Word of mouth isn't predictable or sustainable. You need to have other systems/plans in place for customer acquisition.
04:00 → When someone does refer you, you want to make sure your social media is dialed in to convert them.
09:55 → You can actually use social media as a tool to amplify your word-of-mouth referrals.
12:20 → Are you empowering your team to help you?
If you’d like to hear more about how Jess works with her clients in her 6-month programs and if it will be a good fit for you and your business, send her a message on Instagram with the word “SOCIAL” to start a conversation! Our next cohort starts in July 2021!
Get your free Optimize Your Instagram Bio to Convert PDF HERE: https://www.authenticinfluencemedia.com/pl/272507
Connect with Jess Jacobsen:
- Instagram https://www.instagram.com/jessjacobsen/
- Facebook https://www.facebook.com/jessjacobsensocial
- LinkedIn https://www.linkedin.com/in/jessicajacobsen/