Patients rely on digital resources 2.2x more than provider referrals when choosing a healthcare provider according to Press Ganey’s Consumer Experience Trends in Healthcare 2021 survey. 

Today, the modern patient journey is vastly different than it was even a few years ago. In other words, if you want to attract and retain patients you need to ensure your online reviews and directory listings on places like Google My Business are doing a good job at telling the story of your practice.

So, how can you do that? 

In this episode of the DrMarketingTips Show, hosts Jennifer and Corey share strategies to manage and improve online reviews for your medical practice and discuss the impact negative reviews can have on your bottom line.