Open For Business

COVID-19 has increased the spotlight on environmental issues - on the one hand, planes are grounded and people are primarily staying indoors, but on the other, the use of disposable wipes, masks, and even disposable gloves has skyrocketed. So how can we be more aware of our actual effect on the environment & our contribution to climate change? Josie Stoker, co-founder of Capture, a fast growing climate technology company, shares her thoughts.

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COVID-19 has increased the spotlight on environmental issues - on the one hand, planes are grounded and people are primarily staying indoors, but on the other, the use of disposable wipes, masks, and even disposable gloves has skyrocketed. So how can we be more aware of our actual effect on the environment & our contribution to climate change? Josie Stoker, co-founder of Capture, a fast growing climate technology company, shares her thoughts.

See omnystudio.com/listener for privacy information.

Does our voice have a place in the future of customer service centers? According to Ravi Saraogi, not only is human communication more in demand today, it's also what customers look for when they need urgent assistance. By implementing Uniphore's automation-driven solutions into the workflow, customer service personnel are able to assist customers in record time, while having all the info they need right in front of them. We speak to Ravi about creating AI tools to enhance the human connection, enabling more call center employees to work from home, and why automation isn't the "human replacement" tool that we dread it to be.

See omnystudio.com/listener for privacy information.

Does our voice have a place in the future of customer service centers? According to Ravi Saraogi, not only is human communication more in demand today, it's also what customers look for when they need urgent assistance. By implementing Uniphore's automation-driven solutions into the workflow, customer service personnel are able to assist customers in record time, while having all the info they need right in front of them. We speak to Ravi about creating AI tools to enhance the human connection, enabling more call center employees to work from home, and why automation isn't the "human replacement" tool that we dread it to be.

See omnystudio.com/listener for privacy information.

On this episode of Failing Forward, we discuss how Covid-19 forced many startups to think out of the box to support and ensure the survivability of an ecosystem of suppliers, distributors, retail outlets, artisans and even the gig economy.

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On this episode of Failing Forward, we discuss how Covid-19 forced many startups to think out of the box to support and ensure the survivability of an ecosystem of suppliers, distributors, retail outlets, artisans and even the gig economy.

See omnystudio.com/listener for privacy information.

You can make money and do the right thing.  People. Planet. Profit. Making that change here is David Ward from The Nurturing Co which was awarded Best Social Enterprise Winners at the Sustainable Business Awards 2019 Singapore. He joins us today to share his vision on how he earns his profit while also making a positive impact on the planet.

You can make money and do the right thing.  People. Planet. Profit. Making that change here is David Ward from The Nurturing Co which was awarded Best Social Enterprise Winners at the Sustainable Business Awards 2019 Singapore. He joins us today to share his vision on how he earns his profit while also making a positive impact on the planet.

See omnystudio.com/listener for privacy information.

You can make money and do the right thing.  People. Planet. Profit. Making that change here is David Ward from The Nurturing Co which was awarded Best Social Enterprise Winners at the Sustainable Business Awards 2019 Singapore. He joins us today to share his vision on how he earns his profit while also making a positive impact on the planet.

See omnystudio.com/listener for privacy information.

MicroLEAP is an Islamic and conventional P2P (Peer-to-Peer) micro financing platform regulated by the securities commission in Malaysia. MicroLEAP launched its Islamic Investment Notes/Islamic Financing in April 2020 to help SMEs and Micro businesses hit by COVID-19, and since then the funds disbursed to micro enterprises hosted on the platform have grown more than 1000% - in just five months.

See omnystudio.com/listener for privacy information.