The latest installment of the Business Growth Titans podcast features digital marketing veteran Megan Anderson. She is the founder of Dulci Digital, a leading digital marketing and web development agency based in Birmingham, Alabama, USA. Dulci Digital provides extensive on-demand business solutions and services. Founded in 2019, the agency has worked with Bayer, Hearst Media Services, Mayo Clinic, and Duke University, to name a few. In this episode, Megan offers illuminating insights on her journey to success and the dedication that goes into sustaining it.
01:26 – Starting Out: MySpace and Twilight T-Shirts
02:09 – The Timelessness of Delivering Value with a Personal Touch
04:49 – Digital Marketing: Then and Now
07:56 – The Role of Data and Market Research
08:50 – Advice for Startups
11:04 – Continual Improvement: Don’t Let Small Problems Snowball
14:12 – Testing the Viability of Systems and Processes
15:35 – A Multidimensional Approach to Business Optimization
19:49 – Hiring Digital Marketing Experts is Cost-Efficient
20:56 – Working with Bayer and Mayo Clinic (And Saving them Millions)
22:02 – Scaling Rapidly: How Precision, Performance, and Results set Dulci Digital Apart
24:36 – Unique Solutions for Different Businesses: Why Cookie-Cutter Strategies Fail
25:53 – A Clear Vision Forms a Rock-Solid Foundation
26:40 – It's All About Your Customers
28:41 – Communication and Transparency are Key
38:52 – Developing a Lean and Agile Mindset
41:50 – Moving Forward, Going Further: The Future of Dulci Digital
42:44 – Megan's Definition of “Growth”
- The principles she employed on her initial business venture — personal connections and a human touch — are the same ideals she advocates today. Methods, channels, and strategies change, but delivering value and sincere humanness will always remain as core foundations for successful marketing.
- In an ever-increasing age of automation, personal touch to digital marketing is as important as ever.
- Boost organic customer engagement.
- Never overlook the smallest detail. Tackle problems through a far-seeing lens.
- The Covid-19 pandemic has significantly expanded the online marketplace, making it more cutthroat. Consumers have become more internet-savvy and sophisticated, with shorter attention spans. Businesses that do not keep up with consumer behavior will be left biting the dust.
- There is always a way to scale without sacrificing your personal approach to business and customers.
- A shared vision with your team facilitates innovation and continuous improvement.
- Incremental improvements add up. Improving by as little as 1% daily will help any organization stay competitive and relevant.
- Automate your lead-sorting processes.
- A customized solution for every business involves following well-defined standards for processes and systems. You need not reinvent the wheel nor start from scratch.
- Established companies, in particular, need outside consultation that can scrutinize their businesses from the outside-in to devise more innovative solutions.
https://www.dulcidigital.com/
https://youtu.be/0D_iJX5SHsI