Summary

In this conversation, Dave Prior and Kate Kaiser discuss the challenges faced by non-technical project managers, particularly in overcoming fear and embracing difficult conversations. Kate shares her experiences in project management, emphasizing the importance of self-awareness, communication, and building trust with clients. They explore strategies for managing energy and maintaining transparency in client relationships, ultimately highlighting the significance of creating positive experiences in every interaction.

Takeaways

- Embracing fear can lead to better outcomes.

- Self-awareness is crucial in managing stress and energy.

- Being shameless helps in uncomfortable conversations.

- Asking questions is essential for clarity and understanding.

- Trust and honesty build strong client relationships.

- Every interaction should be a positive experience.

- Fear is a common experience; it's okay to feel it.

- Having a plan B can ease communication challenges.

- Project managers don't need to know everything; leverage your team.

- Building relationships is more important than the project itself.

Chapters

00:00 Introduction to Kate Kaiser and Her Background

03:21 Embracing Fear in Project Management

06:16 Navigating Non-Technical Challenges

09:17 Self-Awareness and Energy Management

12:09 Honesty and Transparency in Client Relationships

15:19 Building Trust and Positive Experiences

18:26 Closing Thoughts and Conference Preview

To learn more about the 2024 Digital PM Summit

- https://bureauofdigital.com/event/digital-pm-summit-2024

Contacting Kay

- Plank: https://plank.co/

- LinkedIn: https://www.linkedin.com/in/kayla-keizer/