This week on the Owner’s Pride Podcast Dann sits down with returning guest Steven Jackson, who resides in Cumbria England. Steven is a Human Resources Expert Consultant for mid size companies. We discuss customer journey mapping. The customer experience starts way before your phone rings with an inquiry. Know your customers on a deeper level and know exactly the right service for the right customer with journey mapping! The Owner’s Pride Podcast brings small business owners the info to go to the next level!

This week on Behind the Buffer, Dann sits down with Mike Hine to talk about his journey from construction into detailing. Mike still works in construction full time, but has found detailing part time to be an exciting venture to some day retire into.

Behind the Buffer is a part of the Owner's Pride Podcast

Available on Most Major Podcast Networks

New Episodes Each Week

This week on the Owner’s Pride Podcast Dann sits down with detail industry icon Ed Terwilliger, The Detail Professor.  Ed was washing cars in high school when he found his lifelong passion while “Simonizing” a neighbors car. Years spent building fiberglass and gel coats led to teaching high school and eventually a college level class in detailing at Cypress college in souther California. Ed isn’t stopping here as he now is teaching very focused private hourly training classes. Headphones in, buffer on and learn some old tricks with kerosine and a hypothesis of where the detail industry is going from here!

This week Dann sits down with, the youngest installer in the Owner's Pride Network, Kaiden Cook owner of Mini Beard Detailing in Jacksonville, Florida. At 15, Kaiden runs his own detailing business! Owner's Pride was absolutely blown away by this young man's drive and we're excited to watch his business continue to grow.

Find Mini Beard Detailing https://www.facebook.com/minibearddetailing

Behind The Buffer is apart of the Owner's Pride Podcast

New Episodes Every Week

This week on the Owner’s Pride Podcast Dann sits down with financial guru Erkki Peippo CPA, PFA and owner of True Money Mindset . 

Erkki is an Independant Financial Advocate for his clients. He is knowledgeable in the areas of Estate Planning, Tax Planning, Risk Managment, and Investment Planning. He specializes in tax reduction strategies and retirement income planning. Listen as Erkki helps navigate through common financial issues small business owners commonly face, with straight forward no nonsense ideas and answers.  

Find Superficial Details: http://superficialdetails.com/

Behind The Buffer is a part of the Owner's Pride Podcast

Available on Most Major Podcast Networks

New Episodes Each Week!

This week on the Owner’s Pride Podcast Dann sits down with returning guest Steven Jackson who works in Human Resources, Efficiency Consulting, and  is an expert on Customer Journey Mapping. Hailing from Cumbria in the North of England, Steven is a master of LEAN and Efficiency. Learn tweaks and tools that you can implement make to your business, life to be more efficient. Streamline and work smarter, to harder! Then hear about Stevens Detailing Efficiency Youtube channel that is coming soon to a screen near you!

This week on Behind The Buffer, Dann sits down with Von Jones of Mobile Foamzone & Detailing out of Akron, Ohio. Get to know Von and his journey into detailing!

Find Mobile Foamzone & Detailing https://www.mobilefoamzone.com

Behind The Buffer is Part of the Owner's Pride Podcast

Available on Most Major Podcast Networks

OPP 74! This week Dann sits down with Jim Jeffery, the publisher of World of Shine.  WOS is a quarterly digital newsletter focused on advancing the art of detailing. WOS offers articles on detailing, how to videos and insights from industry leaders. WOS is currently distributed to about 8000 detailers throughout North America and is growing around the world! Make sure to visit WOS and get on the list to receive your quarterly info packed online magazine!!

This week Dann sits down with Bob Ellis from the Owner's Pride Shop in Omaha, NE. Bob was one of Damon's first Ceramic Coating Customers and loved our products so much that he wanted to work with us. Bob shows cars on a regular basis and know our products inside and out!

Behind The Buffer is a part of the Owner's Pride Podcast

New Episodes Every Week