“What we’re about is safety. And safety trumps service.”

One of the most famous names in the public transit industry, Paul Wiedefeld, joins Transit Unplugged. Having spent time in the public and private sector, Wiedefeld is currently the CEO of WMATA. The first in a two-part episode, Wiedefeld discusses the cultural shift from service first to safety first, the challenges of shutting down, WMATA’s SafeTrack plan, and WMATA’s Back2Good campaign. It’s an exciting one, so sit back and enjoy.