Nathan Hall, a quality and training specialist at Wil-Kil Pest Control, reviews common occasional invaders and best management practices for controlling these pests.

An audio recording of the September PCT feature "Pricing Wildlife Jobs,” read by the article's author, Jack Ammerman.

Scott Mullaney, director of Animal Services, Unique Pest Management, discusses the use of canines for rodent control, as well his company's involvement in a recent National Geographic feature on rodents.

Kevin Thorn, owner of Thorn Pest Solutions, discusses his journey to the pest control industry and how he's positioned his company for future growth.

Kevin Hudson, director of sales and retention, Advanced Services, Augusta, Ga., provides sales tips and discusses his newly published book, "Just Ask: A Practical Sales Guide for Pest Control Professionals."

An audio recording of the April PCT feature "This Job is for the Birds,” read by the article's author Jack Ammerman.