Angela Tucker, technical service manager for Terminix, provides tips for distinguishing bat bugs from bed bugs, and also provides advice for controlling bat bugs.

An audio recording of the September 2020 feature read by author Jack Ammerman, owner of Advanced Wildlife Control, Genesee County, Mich.

Mark “Shep” Sheperdigian, vice president of technical services, Rose Pest Solutions, Troy Mich., discusses mosquito-borne eastern equine encephalitis and provides mosquito management tips.

Court Parker stopped into Blue Chip Pest Services, St. Louis, Mo., to interview Blue Chip President Jeff Phillips as part of his cross-country RV trip.

In the second part of Court Parker's interview with Stacy O'Reilly, Stacy turns the table on court and interviews him about his trip.

PCT caught up with Bug Busters CEO Court Parker, who is touring the country with his family and interviewing PMPs along the way about their experiences operating amid COVID-19.

Mike Merchant, professor and extension urban entomologist at Texas A&M University, shares tick control tips and discusses some of the work Texas A&M is doing with ticks.

Jim McHale, president of JP McHale Pest Management, an Anticimex company, shares his observations about how New York City's rodents are adapting to changes brought about by the COVID-19 pandemic, and he also discusses how his company has adapted.

Hear from Braydon Bergeson, owner of Bug Blaster Pest Control, and Jaqueline Bell, Bayer area sales manager for Southwest, on the importance of customer experience and value of positive word of mouth.