Claudia Riegel, director of City of New Orleans Mosquito, Termite and Rodent Control Board, discussed how roof rats have expanded their range. Riegel also shared what the team is doing to monitor and control them.

Court Parker, CEO of Bug Busters, Woodstock, Ga., discussed incentive strategies the company has used to combat hiring and retention challenges. He also shared the timeless story behind the company's name and legacy.

Jeff Keller, the recipient of the David Cooksey PestVet of the Year, spoke with PCT at NPMA's Legislative Day on his transition into pest control after serving in the military and how he gives back to veterans in his community.

Dwight Reynolds, group compliance manager for the Western U.S. at Rentokil Terminix, was named FMC's Policy Person of the Year at this year's NPMA Legislative Day in Washington D.C.

At PestWorld ’23, PCT interviewed Dennis Weiss, technical supervisor, Saela Pest Control, Orem, Utah, about fly control.

At PestWorld ’23, PCT interviewed Bill Cowley, co-owner, Cowleys Pest Services, Farmingdale, N.J. Cowley talked about hiring challenges and some of the proactive measures the company has taken to address these obstacles.

At PestWorld 2023 in Hawaii, PCT caught up with Rollins’ Glen Ramsey, who shared some of his observations and advice for inspecting for and treating drywood termites.

Rian and Noelle Goins, owners of Get Goins Pest Control, Los Angeles, Calif., shared their efforts of giving back to their community with the Keep It Goins Foundation, covering costs of those suffering from a pest infestation in low-incoming housing.

PCT spoke with Jaclyn Ricci, co-owner of The LadyBug Pest and Wildlife Control, Zionsville, Ind., on her company's efforts to push exclusion treatments and reinforce the OneHealth initiative in the pest control industry.