Cassie Krejci, Ph. D., head of science and innovation for North America at Rentokil Initial, explains why the center was built, some of its features and the company's current and future plans for the state-of-the-art facility.

Allie Allen, NPMA’s vice president of membership and certification, shared how the Women’s Forum continues to grow each year, helping women and men in all sectors of the pest control industry advance in their career paths.

Sprague's Alfie and Ross Treleven said the decision to pass the torch of CEO involved years of conversations that have now come full circle for the fourth-generation, family-owned company.

Suzy Rayner, owner of Valkyrie Pest Solutions, Manitoba, Canada, shared how her homelessness experience has shaped her into the pest control owner and operator she is today, using a trauma-informed approach when working with customers in low-income housing.

Pest-End, Plaistow, N.H., was No. 80 on PCT’s Top 100 list. Pest-End Co-owner and Chief Financial Officer Amanda Forrestall shared how the company has created a more inclusive work culture to drive business growth, continuing to focus on employee retention as the next generation of workers enter the pest control industry.

Danielle Restuccia, technical services manager, Northeast, Orkin, provides a tick control primer and shares what Orkin is doing in the way of training and promoting its tick control services.