Stop thinking that return on investment is what drives the financial performance of your business, and start thinking that return on humanity is the ultimate starting point, the foundation of the success of your accounting firm. 

This is the subject of Philippa White's book, Return on Humanity. In this podcast discussion, Philippa dives into the practical, tangible skills necessary to build a more human firm, and she’s profoundly shifted my thinking around a number of things. 

First, the importance of building flexibility into your working model – the way you as an individual work, as well as the way your firm works – plus the need for and power of vulnerability. Also, simply being curious, perhaps coming from a place of doubt, can establish a greater degree of connectedness between you and your team and you and your clients. 

So why not go to the podcast discussion with Philippa White at humanisethenumbers.online. You'll also find it on Spotify, iTunes and other podcast platforms. 

Please scroll down the podcast’s episode page for the contact information for Philippa and for the additional, downloadable resources mentioned in the podcast.