Resilience in primary care has been truly tested by recent events but we are going back to basics on this week’s podcast as we talk to former midwife turned executive coach Janice Steed about why the resilience of a practice and its people is key to its success overall. What are the indicators of a resilient practice, where are the red flags and what are the clear elements that we must consider if we are to make improvements? Janice offers advice, gives her thoughts and shines a light on the Beds and Herts journey, following the introduction of their resilience programme there.

 

Introductions (44 secs)

 

What inspired Janice to become involved in resilience improvement? (1 min 16 secs)

 

The general practice resilience programme in Bedfordshire and Hertfordshire (1 min 50 secs)

 

Why the programme was introduced (2 mins 21 secs)

 

How the programme began (2 mins 41 secs)

 

Resilience: key indicators that a practice may be struggling (4 mins 3 secs)

 

Practice versus personal resilience (5 mins 47 secs)

 

Engaging the whole practice through its individuals (7 mins 30 secs)

 

The LMC’s role in improving resilience (8 mins 29 secs)

 

Practical elements for consideration (9 mins 16 secs)

 

The Beds and Herts resilience programme outline (10 mins 32 secs)

 

An overview of the programme’s six modules (12 mins 5 secs_

 

The impact of Covid on general practice resilience (15 mins 28 secs)

 

PCNs and their influence (15 mins 41 secs)

 

Getting in touch / further information (17 mins 49 secs)

 

 

For more information about Janice, her website is here

Details on the Beds and Herts resilience journey can be found on their LMC website here