A patient’s wellbeing underpins their physical health so what can we do to complement our existing models of care and ensure their wellbeing needs are met? One of our most popular guests (and as it turns out, podcast regular) Dr Neil Modha of Thistlemoor Medical Centre in Peterborough, is back on our sofa this week and believes the key lies in the relatively new health and wellbeing coaching roles. What are they? How do they fit within existing staffing and service models? How can practices and PCNs take advantage of these roles, particularly in line with the reimbursement scheme? And most importantly, what value do they add to practices and their patient populations?

 

Introduction (53 secs)

How has Neil’s practice coped during the pandemic? (1 min 34 secs)

The triage model at Thistlemoor (2 mins 24 secs)

The impact of Covid on general practice locally – and more broadly (3 mins 7 secs)

Integrating health and wellbeing coaches within a practice structure (4 mins 53 secs)

What is a health and wellbeing coach? What can they bring to our table? (6 mins 23 secs)

Are new people required to take on this role or can we upskill existing staff? (7 mins 30 secs)

Where Neil’s PCN are up to in the training and recruitment process (8 mins 39 secs)

The patient journey (10 mins 23 secs)

Caseload (11 mins 43 secs)

What does success look like? (12 mins 20 secs)

Who is responsible for running the training? (13 mins 33 secs)

Proving the impact (14 mins 17 secs)

Utilising funding from the Additional Roles Reimbursement Scheme (ARRS) (15 mins 49 secs)

Breaking down the financial benefits of the ARRS (17 mins 2 secs)

Where do health and wellbeing coaches fit within the context of the PCN DES? (18 mins)

Lessons learned so far (19 mins 54 secs)

Following Thistlemoor’s journey and additional resources (20 mins 57 secs)

 

Further information regarding health coaching can be found on Thistlemoor’s website here

The WHO wellbeing as a measure for wellbeing is an additional tool Neil and his team are using which should be completed at the beginning and end of the patient journey, to measure the impact of their health and wellbeing intervention.

If you would like to join the discussion or get in touch, both Neil and Thistlemoor are active in all the usual places:

Twitter:                https://twitter.com/ThistlemoorMC

https://twitter.com/neilmo

Instagram:           https://www.instagram.com/thistlemoorhealth/

Raw Horizons Academy are a recognised training provider for health and wellbeing coaches and their contact details are as follows:

Website:              academy.rawhorizons.co.uk/

Twitter:                https://twitter.com/RHA_Wellbeing

Facebook:           https://www.facebook.com/rawhorizons

Instagram:           https://www.instagram.com/rawhorizons/

Finally, the link to Neil’s podcast on his practice’s triage model (which Ben refers to) can be found here