The General Practice Podcast

Podcast - Pete Woodward - Balancing Innovation and Financial Strategy


Listen Later

In this episode we welcome back Pete Woodward, from Cheadle Medical Practice. Over the past year, Pete has experienced a whirlwind of success, including winning the Practice Manager of the Year Award and stepping into the role of managing partner. He shares insights into the evolution of their innovative triage, The Human Touch, which continues to reduce call wait times and enhance patient satisfaction despite seasonal challenges. Pete's commitment to minor adjustments rather than sweeping changes has been pivotal in maintaining momentum and avoiding change fatigue, ensuring a seamless service delivery. Pete & Ben also explore the strategic side of managing a medical practice, focusing on financial planning. Finally, Pete shares the importance of communication and collaboration in healthcare management. Tune in to hear Pete's valuable experiences and insights as he continues to champion innovation and efficiency in healthcare.

Introduction (00:08) 

The Human Touch (01:16)

How are the results looking now? (02:35) 

Is winter affecting the results? (03:53)

Updates to the system.. (04:36)

Scaling up.. (05:34)

Have the same results been achieved across other practices? (06:05) 

Funding & finances (06:59) 

Budgeting for the year (10:13) 

Taking action sooner.. (11:10) 

How is this managed in the practice? (12:55)

Making a difference (15:03)

Funding via PCNs (16:07) 

Financial challenges within practices (17:45) 

Financial benefits to be gained from scale (18:56)

Getting in touch (23:25) 

Listen to Pete’s previous episode, The Human Touch, here.

To contact Pete directly, please contact him by email here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.

...more
View all episodesView all episodes
Download on the App Store

The General Practice PodcastBy Ben Gowland

  • 5
  • 5
  • 5
  • 5
  • 5

5

1 ratings


More shows like The General Practice Podcast

View all
The Bottom Line by BBC Radio 4

The Bottom Line

32 Listeners

Medicine and Science from The BMJ by The BMJ

Medicine and Science from The BMJ

40 Listeners

The Martin Lewis Podcast by BBC Radio 5 Live

The Martin Lewis Podcast

48 Listeners

eGPlearning Podblast by eGPlearning

eGPlearning Podblast

6 Listeners

Primary Care Knowledge Boost by Primary Care Knowledge Boost

Primary Care Knowledge Boost

47 Listeners

You Are Not A Frog by Dr Rachel Morris

You Are Not A Frog

11 Listeners

GPnotebook Podcast by GPnotebook

GPnotebook Podcast

17 Listeners

NB Hot Topics Podcast by NB Medical Education

NB Hot Topics Podcast

6 Listeners

Talking General Practice by GPonline.com

Talking General Practice

4 Listeners

Medics Money podcast by Medics Money

Medics Money podcast

4 Listeners

The Rest Is Politics by Goalhanger

The Rest Is Politics

3,289 Listeners

The News Agents by Global

The News Agents

983 Listeners

Red Whale Primary Care Pod by Red Whale

Red Whale Primary Care Pod

5 Listeners

The Rest Is Entertainment by Goalhanger

The Rest Is Entertainment

819 Listeners

What's Up Docs? by BBC Radio 4

What's Up Docs?

116 Listeners