This time of year is ordinarily an extraordinarily busy period for practices with the onset of ‘business as usual’ winter pressures but what is the effect of the additional impact Covid presents, while business is not running as normal? In the third of our Practice Index Practice Manager panels, now seasoned podcast professional Nicola Davies joins Ben, along with fellow Practice Manager Michele Petrie and GP, executive coach and speaker, Dr Rachel Morris, to discuss the challenges leadership teams face right now, what low morale means in practice day to day and critically, what can be done to maintain staff resilience during this period of long term uncertainty.

 

Welcome to the panel (38 secs)

 

An introduction to Michele (49 secs)

 

All about Rachel (1 min 24 secs)

 

Morale right now in general practice (2 mins 10 secs)

 

Why is morale so low? (3 mins 24 secs)

 

Pressure from the top and the influence of the media (3 mins 46 secs)

 

Summarising the contributing factors (4 mins 18 secs)

 

What does a stressful working environment look and feel like in reality? (5 mins 20 secs)

 

The power of social media (7 mins 5 secs)

 

What can practices do to find a way through? (8 mins 21 secs)

 

The zone of power (10 mins 36 secs)

 

Recognition, reward, and the importance of saying “thank you” (11 mins 24 secs)

 

Long term impacts of low morale and maintaining wellbeing (13 mins 4 secs)

 

Pulling together as a team (14 mins 38 secs)

 

Standing in the shoes of a practice leadership team (15 mins 24 secs)

 

Coping strategies (17 mins 13 secs)

 

Rachel’s advice for self-care and sustaining resilience (19 mins 31 secs)

 

 

The link to Rachel’s I am not a frog podcast is here

The Covid-19 team wellbeing toolkit Rachel refers to can be found here