Join us this week to discuss  the new CQC revamped Practice Inspection Framework,  brought to you in partnership with Practice Index, with panel regular Robyn Clark & manager partner of a GP practice in North London, Rathai Thevananth. This essential episode of our podcast provides a comprehensive breakdown of the significant changes affecting healthcare practices. Gain an in-depth understanding of the new quality statements and learn how the updated numerical scoring system will enhance self-assessment and benchmarking for your practice. With Rathai’s insights, we look into how you can prepare for a CQC visit, we also share practical strategies to achieve and maintain excellence. From organising documentation to analysing patient feedback and improving accountability, this episode is packed with actionable advice to ensure your healthcare practice not only meets but exceeds inspection standards.

Introduction (00:09) 

New CQC framework.. (01:35) 

The biggest difference? (02:16)

Making it easier for practices.. (02:42)

Is there a change to the ratings? (03:24) 

Final scoring (03:53) 

Robyn’s thoughts.. (04:31)

Evidence required.. (05:55)

How is the rollout going? (06:58) 

Robyn’s practice visit.. (08:20)

Feedback so far.. (10:20)

Frequency of visits (11:12)

Tips for the CQC inspection (12:08)

Common struggle areas.. (14:04) 

Common mistakes.. (15:57) 

Organisation.. (17:23)

Does Robyn feel ready? (18:34) 

What makes a practice ‘outstanding’? (20:01)

Best places to get information.. (21:02)

Further recommendations (21:37) 

To visit the Practice Index website, click here or contact James Dillon here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.