Tara Humphrey, Project Management expert supporting the development of Primary Care Networks and GP Federations, returns for the second in a series of podcasts focused on practical demands and planning in primary care, during the pandemic. This week, Tara and Ben discuss the differences and challenges in the approaches from practices, networks and federations, getting the staffing balance right and maintaining business continuity and personal resilience within a crisis.

Introductions (12 secs)

What's happening in Tara's world right now? (35 secs)

Financial management and planning (1 min 23 secs)

Redistribution of an underspend and the development fund (2 mins)

Supporting vulnerable patients (3 mins 7 secs)

Introduction of new roles / recruitment options within a network (3 mins 42 secs)

A federation's approach to incorporating new roles (5 mins 15 secs)

How does a practice buddy system work? (5 mins 48 secs)

Introducing and implementing new SOPs across networks and practices (6 mins 39 secs)

Joint working from a top down perspective... (8 mins 49 secs)

… versus expectation at practice level (9 mins 53 secs)

The pace of change and anticipating new demands (10 mins 30 secs)

How are practices coping overall? (11 mins 44 secs)

Putting emotional support in place for GPs (13 mins 14 secs)

The importance of practice managers and protecting the well-being of wider practice staff (14 mins)

Working from home and sustainability (14 mins 54 secs)

What's next for Tara? (15 mins 17 secs)

…and for Ben? (16 mins 10 secs)

Find out more about Tara Humphrey:

• THC Primary Care https://www.thcprimarycare.co.uk/
• Listen to The Business of Healthcare Podcast with Tara Humphrey for a behind-the-scenes look at the business side of healthcare.
• Connect on Twitter and Linkedin