Ed Gibbs, President & CEO of Gib-San Pool and Landscape Creations in Toronto, Ontario, talks with host Brian Van Bower about the importance of company culture, continuing education, and understanding clients' needs. Ed also gives insights on building pools in cold climates.

GENESIS® Co-Founder Skip Phillips talks with Brian about his philosophies on the most important decision factors in building and designing a pool, shares some life-changing lessons learned on client projects and shares tips learned in his decades in the business. Hint: never give your clients what they ask for!