When somebody behaves badly, you can perceive them as an awful human being who is attacking you or you can choose to change your perspective and see that person differently. You can see somebody who is in emotional pain and is calling out for love by attacking you. It's very bizarre but that is what is going on. These people are so unhappy and there is so much self-loathing within them, so they project all of that self-loathing onto others and attack others but what they really want is to be loved and validated and appreciated. But they don't know how to express those needs in a healthy way, so it comes out very dysfunctional and oftentimes toxic. It is extremely difficult to love, validate and appreciate somebody who is being toxic to you, but if you are able to rise above the battlefield, so to speak, and see a loving person needing love, despite how badly they are behaving, and you can extend love and compassion, that can be a very healing moment for both of you. By doing this, you are not negating the wrong that they have done and you are not enabling it or condoning it, you are not suggesting that there should not be consequences of bad actions. You are just choosing to respond in a compassionate and loving way. If you are angry and hateful towards somebody who is calling out for Love, you are just reinforcing the problem. If you can surprise them and yourself by responding with compassion and generosity of spirit, you are the solution.