POPS! The People Ops Podcast

HR organizational design is the administration and execution of an organization's strategic plan. Ultimately, it's about creating the best fit between the strategic choice of the organization and the organization setting. So how do you do it successfully?

Catie Grigsby, Senior Product Marketing Manager at TriNet Zenefits, shares her insight into how to do organizational design right.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:24] The definition of organizational design
• [00:51] Five principles of organizational design
• [01:15] Common mistakes companies make

The hiring process can be overwhelming, and it can often feel like a guessing game trying to find that perfect candidate for your company and the role you’re trying to fill.

Lora Patterson, a People Operations Advisor at TriNet Zenefits, joins the show to go over the steps your company can take to find those great employees.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:32] Understand how their career goals fit with the job
• [01:03] Check references with different questions
• [01:45] Don’t just focus on their resume
• [03:00] Ask unusual or uncommon questions
• [04:08] Bring them into another environment
• [05:11] Take your time; push for diversity

Is your organization experiencing a lot of turnover? It can be overwhelming to figure out what to do when it’s happening, let alone prevent it from becoming an uncontrollable pattern.

In this episode, Summer Rogers, Senior Solution Consultant from the embedded analytics team at Visier, joins the show to share what you can do proactively and what you can do reactively to combat this issue.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [01:12] Thoughtfully design culture and avoid toxic managers
• [02:23] Invest in development opportunities for your employees
• [03:20] Act on what you learn in stay interviews
• [04:00] Reactive measures to keep your people; counter offers
• [05:15] Consider boomerang workers

People analytics aren’t a trend. They’re becoming a necessity as companies grow and thrive in the market.

Why do you need them? Ian Cook, VP of People Analytics at Visier, shares insights around the importance of tracking people data and some basics you can start with.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:39] Ian’s small business story
• [03:40] What people analytics looks like today
• [04:35] What intelligence you need to run your business
• [05:22] Understanding the impact of headcount
• [08:30] Understanding employee starts
• [09:45] How the movement of people affects costs
• [11:11] More mature analytics to track

In today's increasingly complex world, acting on gut feelings is not always the best way to make company decisions, especially when it involves your people.

Andrea Derler, Principal of Research and Value at Visier, shares what workforce trends leaders should be aware of and the analytics they should track alongside them.

Additional Resources:

• Stop the Exit
• Leader's Data Mindset: Deloitte/Visier Research
• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:52] Analytics around attracting and retaining talent
• [04:27] Analytics around diversity, equity, and inclusion
• [08:22] Analytics around leader’s data mindset
• [11:28] Why people analytics matter

Any change starts with your people. When decisions need to be made, people’s opinions will differ, and it’s HR’s job to make decisions that take everyone's view into account.

In this episode, David Watson, Product Marketing Manager at Zenefits, talks about how the rational and emotional aspects of decision-making can play into people operations.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:28] What does “emorational” mean?
• [01:19] Taking everyone’s view into account
• [02:00] Balancing business and people

As an HR leader, the process of expanding your workforce outside of your current country can be unfamiliar territory. There’s so much to consider, and it can be overwhelming not knowing what types of hurdles you might need to go through.

In this episode, David Watson, Product Marketing Manager at Zenefits, talks through some key questions to ask before starting the process.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:28] Why companies expand global workforces
• [00:58] The role of HR during expansion
• [01:12] Questions you should ask

70 million Americans have some form of a criminal record in their past. This means there are 70 million Americans who aren’t give a fair chance and are overlooked as viable job candidates.

Believe it or not, fair chance hiring is a key part of DEI strategies, and it’s something companies don’t really think about.

In this episode, Jordan Martinez, Marketing Manager at Checkr, interviews Ken Oliver, Executive Director of Checkr.org, Checkr’s corporate social responsibility program in philanthropic initiative.

Listen in as he shares insight into what fair chance hiring is, the benefits it can generate, and how organizations can incorporate it into their DEI strategy.

Additional Resources:

• Download the eBook, The Diversity Group You’re Overlooking: How to be a Fair Chance Employer: https://checkr.com/resources/ebook/decrease-recidivism-with-fair-chance-hiring?utm_source=zenefits&utm_medium=email-soical&utm_campaign=podcast&utm_content=downloadcontent
• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [01:02] Ken’s background in social work and DEI
• [02:41] Being a product-first corporate social responsibility endeavor
• [03:58] What is fair chance hiring and how it relates to DEI
• [06:14] Overcoming your biases
• [08:03] Where to start incorporating fair chance hiring practices

People are an organization's greatest asset. Ensuring your employees are motivated begins with understanding what their basic human needs are and how to support them in the workplace.

In this episode, Morgan Furchner, Associate Product Marketing Manager at TriNet Zenefits, shares the basic needs employers should be fulfilling and how to determine if you’re supporting those needs.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:30] Reference Maslow’s hierarchy of needs
• [02:32] How to determine if you’re supporting those needs
• [05:00] The benefits of supporting the basics

To stand out in today's competitive job market, employers and hiring teams must provide candidates with the best experience possible. But what elements make a great interview process?

On this episode, Josh Jones, the Manager of Talent Acquisition at Employ Inc., shares his insight on what will enable your hiring teams to provide a great candidate experience.

Additional Resources:

• Order your copy of our book People Operations: Zenefits.com/pops-book
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/

On this episode, you’ll hear:

• [00:44] Starting with people
• [02:18] Having a well-defined interview process
• [04:31] Incorporating technology
• [06:42] Standing out in recruiting