Join hosts Nicole and Alicia in our latest episode, "Cancellation Clarity: Crafting Policies for Salon Success." Dive deep into the world of cancellation policies as we unpack the essential components of effective policy creation and enforcement within the salon industry.

Nicole and Alicia share their personal insights into developing robust policies that balance client satisfaction with business needs. Explore the legal and compliance considerations necessary for protecting your salon's interests while maintaining professionalism and transparency. Gain practical tips for effectively communicating and enforcing your policy, ensuring mutual respect between your salon and its clients.

Whether you're refining an existing policy or creating one from scratch, this episode provides invaluable guidance to help you navigate the complexities of cancellation policies and set the foundation for salon success.

Let us know your favourite part on our socials.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]

Upcoming classes! - CLICK HERE TO LEARN MORE

Step into the world of effective salon leadership with our latest episode. Join hosts Nicole and Alicia as they share insights from their own salon practices, offering a mastermind session for salon owners and leaders.

In this engaging discussion, we delve into the key elements that define a good leader in the salon industry. Explore the nuances of team meetings, the importance of fostering a positive salon culture, implementing efficient systems, and the impact of recognition. Additionally, Nicole and Alicia unravel the significance of infusing fun into team outings for a cohesive and motivated salon team. Whether you're a salon owner or an aspiring leader, this episode provides actionable strategies to elevate your leadership skills and create an environment where both your team and business flourish.

In this episode, we discuss what practices we have in our salons. And what's worked and what hasn't. Join us as we dive into the different aspects that make a great leader.

We get into all things team meetings, culture, systems, praise, and fun team outings!

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]

Join us on a zoom master class! Feb 26th, 2024 at 11am EST. Register Here - Building a team with Confidence.

Join hosts Nicole and Alicia as they dive into the realm of setting intentions and goals for the new year. Grab your favorite writing tools as they guide you through a thoughtful exploration of aspirations, sharing personal goals and revealing their chosen words of the year.

In this candid conversation, Nicole and Alicia address the real challenges entrepreneurs have faced, shedding light on the motivation paralysis many have encountered in recent years. Most importantly, they unravel the power of the reflection process, offering practical insights to help you break free from any funk and chart a clear path toward your best year yet. Tune in for an empowering session that will inspire you to define and achieve your goals in 2024.

*The book mentioned is The Gap and the Gain by Benjamin Hardy and Dan Sullivan*

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]

Ever wonder if you are setting the right price for your salon services? Better yet, do you know when to raise them and by how much?

We know its confusing, because we've been there too! Lucky for you, we've learned a few lessons and tricks along the way...

Join Nicole and Alicia as we discuss how we salon differently at our salons. What inflation really looks like. When and why to raise your prices. And how setting a budget can help you find your median price.  

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]

Join us for an intimate and revealing episode as we navigate the often overlooked realm of self-care for hair stylists. In this heartfelt discussion, Nicole and Alicia open up about their personal journeys in the world of hairstyling and share the struggles and triumphs they've faced. Delve into their self-care routines, uncovering invaluable tips and tricks crafted from their experiences. Gain insights that will empower you to build a robust self-care routine tailored to your needs as a stylist. This vulnerable conversation promises to be a guiding light, offering solace and inspiration for fellow stylists seeking balance and well-being in their demanding profession.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at [email protected] Work with Nicole - [email protected] Work with Alicia - [email protected] 

In this episode, we unravel the art of adding value and personalization to every salon visit. From immersive salon tours to the fine details that make a client feel truly special.

Join us as we uncover the keys to crafting magical experiences that leave a lasting imprint on your clients' hearts and minds.

Email us any ideas suggestions or comments at [email protected]

Work with Alicia - [email protected]

In this episode, we explore the delicate art of selling retail products in a salon, emphasizing the balance between educating clients and confidently asking for the sale. Learn how to provide clients with valuable product knowledge while creating an atmosphere that encourages them to invest in the products they need. Discover strategies for internal promotions to boost retail sales within your salon and cultivate a team of retail advocates. We also delve into the power of positive and authentic energy in sales interactions. Join us for practical insights and inspiration to elevate your salon's retail game and maximize your revenue potential. Whether you're a seasoned pro or just starting, this episode will help you shine in the world of salon retail.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate Email us any ideas suggestions or comments at [email protected] Work with Nicole - [email protected] Work with Alicia - [email protected]

In this episode, we dive deep into the world of retail buying for your salon during the holiday season. We'll explore valuable insights and strategies to maximize your sales, enhance your client experience, and make the most of this critical time of year. From understanding your Retail to Service numbers from previous years to building strong relationships with your sales representatives, we'll share tips and tricks that will help your salon thrive. Discover how to leverage early holiday deals in late August and the concept of spending money to make money. Join us as we unlock the secrets of retail success in the salon industry!

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]

In this enlightening podcast episode, we delve into the art of selecting the ideal brand for your salon. We'll explore the crucial factors that go into making this pivotal decision, with a special focus on how to align your chosen brand with your salon's ethos and vision.

Discover the importance of finding a brand partner that resonates with your values and goals, ensuring a seamless integration into your salon's culture. We also dive into the realm of social media and its role in the brand selection process. Learn how a brand's online presence can impact your salon's visibility and customer engagement.

If you're on the journey to finding the perfect brand for your salon, this episode is a must-listen. Tune in and gain valuable insights into the art of aligning ethos, vision, and more, as you embark on a successful partnership in the beauty industry.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]

Welcome to the 'Navigating Hiring in the Beauty Industry: From Intuition to Success' podcast, where we unravel the intricacies of hiring in the beauty industry. In this episode, we'll guide salon owners seeking the perfect team members and beauty professionals on the hunt for their dream job. We explore the best platforms to post and search for job opportunities, delve into what salons are truly looking for beyond the resume, and shed light on the significance of your online presence. Moreover, we share invaluable advice on honing your intuition to make those crucial hiring and job-seeking decisions. Join us as we empower beauty industry insiders with the knowledge and wisdom to make the right choices and build thriving careers and businesses.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at [email protected]

Work with Nicole - [email protected]

Work with Alicia - [email protected]