In episode one of this two-part series, Tails from the Lab cohosts Dr. Brad Ryan and Dr. Holly Brown welcome Jason Coe (DVM, PhD), a leading expert in veterinary clinical communication and professor at the Ontario Veterinary College. Dr. Coe shares practical, research-based strategies on one of the most critical yet challenging aspects of veterinary practice—effective communication.

Dr. Coe dives deep into the nuances of open-ended inquiries, the importance of addressing client resistance, and how tailored communication fosters stronger client-clinician relationships.

Hosts: Holly Brown (DVM, PhD, DAVCP) and Brad Ryan (MSc, DVM, MPH)

This episode includes a guest appearance. Our guest was compensated for their participation.

Tails from the Lab is a production of Antech Diagnostics™️. The intent of this podcast is to provide education and guidance with the understanding that any diagnostic testing and treatment decisions are ultimately at the discretion of the attending veterinarian within the established veterinarian-patient-client relationship.