Kim and Kate discuss whether or not they should try to go viral. They help an emailer who was let go from her job, but is still harboring resentment and can’t stop thinking about it. Then, they talk to a caller who keeps winding up as the middle man in conflicts between her subordinates. And lastly, they advise an elementary school teacher whose resting bitch face is giving him a reputation he doesn’t want. Everyone’s lives are changed forever, and the workplace is improved for all involved.