Process Breakdown Podcast (audio)

Process Breakdown Podcast (audio)

By Process Breakdown Podcast (audio)BusinessManagement
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Process Breakdown Podcast (audio) episodes

  • Selling Your Products/Services to Enterprise Customers? Here is How to Systematize and Scale the Entire Sales Process! – with Anil Jwalanna
    Are you selling your products/services to enterprise customers? Do you struggle to generate leads and close them into Customers.
    In this interview Anil Jwalanna the Founder & CEO of WittyParrot reveals how he and his sales team were able to systematize lead generation for enterprise level customers and attract Fortune 500 companies as clients!
    You will discover the seven steps to use to Systematize and Scale your Entire Sales Process!

     
     
    Tweetable Quote:
    “We are able to get major Fortune 500 Companies as customers due to our proven sales process!” – @SmartStartupCEO http://t.co/UQzsLRRVrW
    — SweetProcess (@SweetProcess) April 9, 2015

     
    In this Episode You will Discover:

    * How Anil created a process for attracting Fortune 500 companies as customers.
    * Why Anil believes you need to decide what type of customer you want to serve as a business.
    * How Anil was able to experiment and identify potential issues with their software.
    * How Anil was able to encourage adoption of their product.
    * Why Anil believes in providing help and training for the end user.
    * How Anil strives to meet the needs of the customer depending on the size of the company.
    * How Anil generates leads, segments them, and shares videos and whitepapers with them.
    * How Anil scales and ensures every new client can get the same results they’ve been able to produce for others.

     
    Episode Transcript:

    OWEN: My guest today is Anil Jwalanna and he is the CEO and founder of Witty Parrot. Anil, welcome to the show.
    ANIL: Thank you Owen, I’m very excited to have this show. I love your show.
    OWEN: Just to give the listeners a brief intro as to what this call is going to be about. If you are listening and you have a product where you want to sell your product or service to enterprise customers then that’s what this interview is going to be about. But let’s give them a quick intro as to what they’ll be learning from here. So what exactly would the listener be learning during this interview?
    ANIL: Yeah. At this stage we have established the product market fit and we are trying to scale with the parent platform to selling to the B2B customers. And I would be talking mostly in this interview about the lead generation process, how we systemize the whole process all the way from lead generation to driving the prospects through the sales pipeline, and eventually making them as a successful customer. So I would talk more about how the processes is important in terms of scaling the company, and how it can be replicated or cloned across organizations as we hired more and more people to scale.
    OWEN: Awesome. So basically, in summary the listeners are going to be learning a systematized way to generate leads and being able to sell to enterprise level customers. So you generate leads through the system and you also close the leads through a system. And particularly the customers are enterprise level customers. Let’s jump right in, what are some mind-blowing results that you now experience as a result of systemizing the process for acquiring enterprise level customers?
    ANIL: Yes. The biggest accomplishment which I’m really very proud of is that we are getting Fortune 500 companies as our customers in the last 4 to 5 months. We’re able to acquire as many as 6 to 8 big name customers such Vmware, Oracle, Kaiser Permanente, etc., which health industry even figure out where is the process. And also once we understood and realize that the process, what works.
    49 min
  • How Shahzad Nawaz Delivers a Consistent Experience to his Customers and Increased his Company Profits with less Employees!
    Do you want to deliver a consistent experience to your customers? An experience that is predictable, one that they can count on all the time!
    In this interview Shahzad (Shaz) Nawaz Managing Director of AA Accountants reveals the steps he took to systematize his company so that with less employees he has been able to increase their output and also increase his bottom-line profit while continuing to deliver a consistent experience to his customers.

     
     
    Tweetable Quote:
    “Even with less employees we are able to deliver a consistent experience to our customers!” – @aa_accountants http://t.co/luNgWSjZZy
    — SweetProcess (@SweetProcess) April 2, 2015

     
    In this Episode You will Discover:

    * Why Shahzad had no business education, and how he learned to run a business from scratch.
    * Why Shahzad sought help from his friend when he hit a low point in his business.
    * How Shahzad broke down his business into smaller chunks and created clearly defined job descriptions for his team members.
    * How Shahzad defined the Key Performance Indicators for his business.
    * Why Shahzad’s biggest challenge when systematizing was changing the mindset and habits of his team members.
    * Why Shahzad had to simplify his systems so everyone on his team could understand them.
    * How Shahzad came to realize that the only way he could improve his business was systematization.
    * How Shahzad is able to deliver a consistent experience to his customers as a result of creating systems in his business.

     
    Noteworthy items Mentioned in this Episode:

    * The One Minute Manager by Kenneth H. Blanchard and Spencer Johnson
    * The Success System That Never Fails by William Clement Stone
    * The Balanced Scorecard: Translating Strategy into Action by Robert S. Kaplan and David P. Norton
    * The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey

     
    Episode Transcript:

    OWEN: My guest today is Shahzad Nawaz, managing director of AA Accountant. Shahzad, welcome to the show.
    SHAHZAD: Hi, it’s great to be with you Owen. Thank you for having me.
    OWEN: And I could call you Shaz for short, right?
    SHAHZAD: That would’ve made my life easier and your life easier too sir.
    OWEN: Okay. This interview is talking about how the guests on the show have been able to systemize their business so it runs successfully without them. Before we proceed I want to kind of, what will you say is a mind blowing result that you now experience as a result of going through that process of systematizing and automating your business?
    SHAHZAD: I think the first and the biggest Owen is that we have less people working in the business and yet the output is bigger. Our turnover’s higher, our profit is clearly higher because we’ve...
    40 min
  • How Jock Purtle’s Business Doubles its Growth Every Year While He Travels the World Anytime He Wants to!
    Do you want the freedom to travel and spend time with your family while your business continues to double or triple it’s growth each year and runs without you successfully?
    In this interview Jock Purtle founder of Digital Exits reveals the steps he took to systematize his business so that it doubles it’s growth every year while he travels the world anytime he wants to! He also reveals how he was able to work through the challenges of having a business that was not systematized, and what tools he used to streamline his business.

     
     
    Tweetable Quote:
    “I travel to anywhere in the world at anytime I want, my business continues to double it’s annual sales”- @jockpurtle http://t.co/BhW2T49VNF
    — SweetProcess (@SweetProcess) March 25, 2015

     
    In this Episode You will Discover:

    * How Jock prioritized the steps he took to systematize his business.
    * Why Jock believes that a system can always be improved and fine-tuned.
    * How Jock uses a template for every new client that comes in.
    * How Jock learned the ins and outs of business.
    * Why Jock knew that he wasn’t the right person to create and implement the systems for his business.
    * Why Jock believes in understanding what he is and isn’t good at.
    * Why Jock hires people for their attitude and personality, and not their past experience.
    * How Jock tested his procedures to ensure they got consistent results.

     
    Noteworthy items Mentioned in this Episode:

    * Rich Dad Poor Dad: What The Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! by Robert T. Kiyosaki
    * Work the System: The Simple Mechanics of Making More and Working Less by Sam Carpenter
    * Traction: Get a Grip on Your Business by Gino Wickman

     
    Episode Transcript:

    OWEN: My guest today is Jock Purtle and he’s the founder of Digital Exits. Jock, welcome to the show.
    JOCK: Thanks Owen.
    OWEN: This interview is all about getting guests in here to talk about how they systematize their business and the steps they took to actually make it happen so the business runs successfully without them. Before we get started I want to know what will you say is a mind blowing result that you now experience as a result of going through process of systematizing and automating your business.
    JOCK: I can travel anywhere in the world, whenever I want, at any time I want, and our business has doubled its gross sales every year since.
    OWEN: That’s awesome. How has your business been transformed as a result of you systematizing your business?
    2; First of all, I’ve got more time. I used to do a lot of admin work, detail work, and do a lot of stuff that I really am not very good at, and that’s freed up. A lot of the time to work on more important tasks like business development strategy, all that good stuff.
    OWEN: How’s your personal life been transformed as well as a resu...
    43 min
  • Want an Exit Strategy for Your Business? Here are the 4 Steps Matt Shoup Used to Step Away from His Company for Good!
    Imagine systematizing and automating your business to the point where it runs without you successfully. Then imagine taking it to the next level and actually implementing an exit strategy for your business so you can step down and hand over control of your company to your leadership team knowing that your business will continue to thrive and flourish!
    Recently, I saw a Facebook status update from Matt Shoup the CEO of M&E Painting LLC saying he is stepping down from his role and handing over control of his company to his leadership team, this is why I invited him back on the show. In this interview he reveals the exact 4-Step exit strategy he used to leave the business in the hands of capable leadership and step away from his company for Good!

     
     
    Tweetable Quote:
    “I asked my leadership team if it is okay I step down and they said they have been waiting for years!”- @MattShoup http://t.co/oZWQ36t0Xe
    — SweetProcess (@SweetProcess) March 15, 2015

     
    In this Episode You will Discover:

    * The 4 steps Matt used to enable him to step out of his own way and hand over control to his leadership team.
    * How Matt came to realize that he could step away from his business.
    * Why Matt believes it’s the job of the CEO to paint a long-term vision for the company.
    * Why Matt sat down with his leadership team to establish their goals for the year, and how he helps them achieve.
    * How Matt helps his leadership team achieve their greatest goals.
    * Why Matt believes you need to make the decision to step away from your business and begin with that end in mind.
    * How Matt took vacations away from your business and came back to find out where the holes were.
    * Why Matt had to make it official that he was stepping away from his company.

     
    Noteworthy items Mentioned in this Episode:

    * BLOOM: Inspiring Ownership at Work by Matt Dahlstrom

     
    Episode Transcript:

    OWEN: My guest today is Matt Shoup and he is the former president and CEO of M&E Painting. Did I get the title right, or are you still the president and CEO?
    MATT: Yeah, still the CEO, they threw me out and changed the locks so I don’t have to do anything day-to-day in the business anymore.
    OWEN: That’s awesome, and that’s the reason why we have you on this interview. We’ve actually interviewed Matt before and in the previous interview we talked about how he was able to systematize his entire business so they could run without him. Now, he’s at the point where he has literally stepped out of the business and his employees are deliberately running everything literally without and is no longer part of the day-to-day anymore. The goal of this interview is to learn how he actually did that. What will you say has changed since the last time we talked to you?
    MATT: What’s changed since last time we talked is I was finally able to step out of my own way. The team has been ready for a number of years to run things without me and I just couldn’t let myself go. So we had to create an environment where myself and the team,
    26 min
  • How to Grow and Scale Your Profits by Working On Your Business Not In It! – with Steven Essa
    Do you feel like you never have enough time each workday to focus on growing and scaling your business because you are bogged down with too much support and administrative work? Would you rather be working on your business instead of in it?
    In this interview Steven Essa the founder of X10 Effect reveals how he was able to systematize the administrative and customer support aspects of his business to free up his time to focus on selling his products, getting more customers and creating more products.

     
     
    Tweetable Quote:
    “I went from working 16 hour a day to being free to do whatever I want by working on my business!” – @stevenessa http://t.co/pOKVs5opDH
    — SweetProcess (@SweetProcess) March 8, 2015

     
    In this Episode You will Discover:

    * How Steve was able to stop working 16 hour days, grow and scale his business by working on it instead of in it!
    * Why Steven couldn’t keep up with customer demand when he first started his business.
    * How Steven was able to identify and prioritize every task he was working on in his business.
    * How Steven was able to find the right people to hire.
    * How Steven prioritized what tasks to systematize and delegate.
    * How Steven documented processes for his business.
    * Why Steven believes in getting your business education and acting upon it immediately.
    * Why Steven delegated bookkeeping as soon as he possibly could.
    * Why Steven believes a business cannot survive if it revolves around you.

     
    Noteworthy items Mentioned in this Episode:

    * The Sticking Point Solution: 9 Ways to Move Your Business From Stagnation to Stunning Growth in Tough Economic Times by Jay Abraham
    * The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey
    * Rich Dad’s CASHFLOW Quadrant: Rich Dad’s Guide to Financial Freedom by Robert T. Kiyosaki

     
    Episode Transcript:

    OWEN: My guest today is Steven Essa and he’s the founder of X10 Effect. Steven, welcome to the show.
    STEVEN: Great to be here Owen, thanks for having me on.
    OWEN: Our main focus is to go out there and look for entrepreneurs who have been able to systematize their business so that it runs successfully without them. And we want to showcase how you’ve been able to do that. Before we even talk about step by step when you actually did to make that happen in your business what are some mind blowing results that you now experience as a result of going through that process of systematizing your business?
    STEVEN: Absolutely Owen, in our business we do webinar. Whenever we now market a webinar, promoting a new product or service, or even an event that we’re running, all we do is send the information to our system and it’s all set-up for us. All we do is turn up and talk.
    50 min
  • How James Schramko’s Business Earns Millions of Dollars in Sales Each Year without His Constant Involvement!
    Do you want to work less and make more money? Imagine your business being run successfully and generating millions of dollars each year without your constant involvement. Just think about that for a minute…how does it feel? Is it even possible?
    In this interview you will discover how James Schramko the founder of SuperFastBusiness is able to generate millions of dollars each year in sales without having to be involved in large parts of his business! He reveals how he went from spending long hours alone on his business to systematizing his entire business and building a team that frees him up to focus on what he chooses.

     
     
    Tweetable Quote:
    “I generate millions of dollars each year without having to be continuously involved in my business!” –@jamesschramko http://t.co/ZJjf288ewv
    — SweetProcess (@SweetProcess) February 27, 2015

     
    In this Episode You will Discover:

    * The specific steps James took to systematize his entire business.
    * How James is able to sell results for money.
    * Why James can pick and choose what he wants to work on in his business.
    * Why James believes that finding an offer that converts is crucial to online business.
    * How James used the I-We-You Method to teach his employees what to do.
    * How James overcame the challenges involved with training, hiring and delegating.
    * Why James has a tool checklist that enables him to make sure his business is using the best tool for the job.
    * Why James believes it’s important to have face-to-face meetings with his staff.

     
    Noteworthy items Mentioned in this Episode:

    * Instant Systems by Bradley and Brad Sugars
    * No B.S. Time Management for Entrepreneurs: The Ultimate No Holds Barred Kick Butt Take No Prisoners Guide to Time Productivity and Sanity by Dan S. Kennedy
    * The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies by Chet Holmes and Jay Conrad Levinson
    * The One Minute Manager by Kenneth H. Blanchard and Spencer Johnson

     
    Episode Transcript:

    OWEN: My guest today is James Schramko and he is the founder of SuperFastBusiness. James, welcome to the show.
    JAMES: Thanks for having me Owen.
    OWEN: Let’s right in. The goal of this interview is to talk about how you’ve been able to systematize your business so it literally runs without you. You don’t literally have to be there for it to run. It’s basically successful because you recreated systems and all that. Let’s share one mind-blowing result that you now experience as a result of going through that process of systematizing and automating your business.
    1 hr 4 min
  • How Ajay Prasad went from running a business managed by 10 employees, which only generated $250k/year to 3 employees generating more than $1mill/year!
    In this interview, Ajay Prasad President of GMR Transcription reveals how he went from running a transcription business that was managed by 10 employees which only generated $250k/year and how he transformed that same business by systematizing and automating it so that is it now managed by only 3 employees and generates more than $1mill/year. […]
    1 hr 2 min

About Process Breakdown Podcast (audio)

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CEOs, COOs, and Managers discuss how they systematize and streamline business processes to scale up operations in their companies. This podcast is brought to you by the team at SweetProcess.

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