Last Updated on July 10, 2025 by Owen McGab Enaohwo As president and financial advisor at Thimbleberry Financial, Amy Walls leads a team of financial experts who help clients manage and grow their money for a purpose. Having standard processes is integral to an organization’s success. So Amy created business processes in Microsoft Word documents […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo Manny Cosme is the president and chief executive officer of CFO Services Group, a management accounting firm. Part of his responsibilities is to help small businesses streamline their bookkeeping and accounting needs. Doing these tasks was easier in the early stage of the business. But […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo A  high level of staff retention enhances an organization’s capacity to accomplish its goals.  As a hospitality business consultant, Natalie DiBattista helps businesses to resolve the biggest challenge of staff retention in the industry.   Natalie DiBattista is the guest in this episode of the Process […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo The culture of “staying in your lane” deprives people of the opportunity to reach their full potential.   As a business leader, David Brownlee avoids playing it safe by charging his team members to push themselves to greater heights in their work. His leadership style of […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo As the marketing and customer experience director at Preferred Home Services, Katie Sullivan’s top priority is to create repeatable valuable experiences for their customers. Featured on the Inc 5000 list in the past three years, streamlining the organization’s operations was essential to managing its fast […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo Organizational goals are more attainable when teams work together in one accord. As the chief operating officer at Frontpoint, a do-it-yourself home security system, Derek Carder set up systems to foster collaboration and prevent the formation of silos within the team. He adopted a servant […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo Is your organization leveraging collaboration for success?  After joining a team of nine partners at AO, a full-service architectural services firm, Brendan Farrell’s top priority was to synchronize the organization’s operations. He created opportunities for the partners to combine their expertise through effective collaborations toward […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo Are you running your business based on data or assumptions? A business that isn’t data-driven is vulnerable to risks. As the head of operations analytics at Calpine, an integrated energy company, Rajeev Aluru streamlines the organization’s business operations from a data-driven perspective to prevent risks […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo The ability of medium- to large-size businesses to synchronize their operations gives them a competitive edge. As the chief operating officer at Studio Movie Grill, an experiential theater dining company, Brian Hood maintains operational consistency across the organization’s 21 locations. Having the entire team on […]

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Last Updated on October 30, 2024 by Owen McGab Enaohwo What are your employees saying about your organization? As director of operations at LCS, Jacob Harder understood that people are the greatest assets of any business. So, he created systems to help his team members be more efficient at their jobs and share their opinions […]

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