Process – Pioneer Knowledge Services®

Process – Pioneer Knowledge Services®

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Process – Pioneer Knowledge Services® episodes

  • Lessons Learned, Workplace Evolution, and Revolutions with Andrew Trickett
    Andrew is recognized globally across Arup as a subject matter expert on Knowledge Management especially around capturing and applying Lessons Learnt and Communities of Practice (COP)
    Andrew has designed and delivered numerous innovative and engaging workshops with employees from numerous disciplines up to executive level.
    He engages with a number of respected KM (Knowledge Management) Networks globally to listen, learn and contribute to the debates around all aspects of KM
    He’s also delivered talks around the world at KM Conferences mainly discussing how to capture experiential knowledge but also how it can be applied in day to day project work and through COPS
    Outside of his family, he loves Cricket, the TV Series West Wing, the writings of Tolkien, Early Music, Japan and its culture and the mighty Pink Floyd.
    Andrew retains a passionate curiosity about the world and want to challenge employers to deliver better KM for knowledge workers to fulfill their dreams.
    https://earthshotprize.org/ https://www.arup.com/
    35 min
  • Playmaker of the Knowledge (Basketball) Team with Luis Suarez
    Luis Suarez is a well-seasoned Social / Open Business strategist and 2.0 practitioner with over 26 years of working experience on Knowledge Management, Collaboration, Learning, Online Communities, Remote / Distributed Work and Social Networking for Business, I’m currently focusing on helping organizations make the most out of their own change management initiatives and digital transformation programs (including Social Business) by making sense of their own data analytics visualizations. In a nutshell, work smarter, not necessarily harder. Luis works for panagenda as a business developer, Digital Transformation and Data Analytics doer.
    Connect with Luis on Mastodon at @elsua or via LinkedIn
    39 min
  • Nonprofits and the role of Technology Services with Neil Wagner, Carolina Trigo, and Jorge Ricardo Calejo
    BYNTK Neil Wagner, Carolina Trigo, and Jorge Ricardo Calejo
    Carolina Trigo is passionate about what she does, she has been a project manager at DevScope since 2018. With a background in Hospitality and Digital Marketing, having worked in Spain and Mozambique, she is a proactive person and loves to make omelets without breaking any eggs. Avid for knowledge, she will be in a constant search for learning, she has a creative mind and is a people person and a problem solver. Last year, Carolina won the gold award “Young Project Manager of the Year 2021”, an initiative promoted by APOGEP (Portuguese Association) and IPMA Young Crew Portugal.
    Neil Wagner graduated with a B.Comm in 1976 and an MBA in Finance from Concordia University in 1978, and went to work at Bell Canada in Ottawa, where he quickly applied his financial and quantitative skills to write the first financial plan for the Computer Communications Group of Bell. After 2 years, Neil was recruited by an old professor from Concordia to teach Finance at the University of Calgary and considered doing a doctorate in Finance. Neil spent four years as a full-time faculty member at the university but realized that he did not have the passion to be an academic. As a believer in giving back to the community Neil is the Volunteer CIO for the Calgary Counseling Center, a not-for-profit counseling and educational institution, where he has guided the implementation and adoption of a highly sophisticated technological footprint designed to tightly support the organization’s business & research goals. Neil was a long-serving member of the Deans Advisory Committee for the Computing in Business program at Mount Royal University in Calgary.
    Jorge Ricardo Calejo is the Portals Team Manager at DevScope and has over 17 years of experience working with Microsoft Technologies, from .NET to SharePoint and Office365. He loves to design new solutions, leader of a great team, passionate for tech and problem solver. Father of twins is also Co-Founder and Evangelist of the Portuguese Community for Power Platform.
    37 min
  • Decision Making at the Speed of Relevance with Brett Patron
    With over a decade in the KM field, Brett Patron is a Senior Knowledge Management Advisor for the Office of the Chief Knowledge Officer of US Army Training and Doctrine Command.  Previously, he was a Deployable KM Strategist with Joint Enabling Capabilities Command (JECC), based in Norfolk, Virginia.  With JECC he deployed on over 30 missions globally over 4 1/2 years, including twice to Afghanistan. 
    Brett served in the US Army for over 22 years (enlisted and officer) and then spent over a decade as a Senior Defense Analyst before joining JECC in 2017.
    Brett was born and raised in Queens, NY but now calls Yorktown, Virginia home. He is married, with two children.
    He presented KM topics to both KM World (2021) and the ISKO Singapore (2021).  He is also a subject matter contributor to the Association for Talent Development's "Knowledge Sharing and Knowledge Management: Keys to a Culture of Learning" publication (2020). He holds the KMI Certified Knowledge Manager (CKM). 
     He holds a Bachelor of Science in Political Science from Excelsior College in NY and is a 2021 Masters of Science graduate from Columbia University of the City of New York, earning a degree in Information and Knowledge Strategy (IKNS). His IKNS cohort developed new strategies for NASA's Apollo/Challenger/Columbia Lessons Learned Program.
    20 min
  • Sector Checks, Grit, and Truth Decay with Kevin L. Moffatt
    Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including targeting, Counter-IED, strategy and assessment, national capacity building, ISR operations, and intelligence analysis, in support of US Government and Multi-National Coalition operations around the world. He spent over two years, cumulatively, deployed to Iraq and Afghanistan during this time, working directly with stakeholders to understand and meet critical operational needs with agile solutions—credited by senior commanders with saving lives and resources.
    As comfortable in the boardroom as he is in the field, Kevin led organic revenue growth of a new business portfolio in a small company to over $60M per year in seven years, which was instrumental in the company’s success. Following an acquisition by private equity in 2016 and subsequently by a large defense integrator in 2018, Kevin led successively larger business units in the C5ISR domain, ultimately managing a Profit & Loss center with over $600M in annual revenue, providing full lifecycle software development and engineering services to the Department of Defense and Intelligence Community.
    Kevin has an MS in Management Information Systems from Bowie State University and a BS in Legal Studies from the US Air Force Academy, where he was a Distinguished Graduate. He previously served as a US Air Force intelligence officer.
    22 min
  • Designing Learning and Knowledge Flow in Organizations with Moya Radley
    Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they can be, which helps to enable the delivery of valuable outcomes for organizations.
    Moya started her career as a social anthropologist – and worked in that field for around 10 years in South Africa. She was particularly interested in African Philosophy, indigenous healing, and indigenous knowledge networks. After the closure of the Social Anthropology department at the university where she was teaching. Then Moya up-skilled into computers and completed an MCSD.
    Her career has included both knowledge and information management roles, especially understanding that knowledge management critically needs to support what we teach our people in the corporate environment. It is a key enabler for people to be setup for success in their roles. Moya has been fortunate to have had opportunities to grow in other domains too, such as business analysis, agile, data governance and learning design and change management. Moya stated, "These skills all work together and intersect to aid my passion for adding value to people and helping to set them up for success – no matter the role I am in."
    29 min
  • Micro-learning at the IRS: Creative Knowledge for self-service with Kelly Barrett
    Kelly Barrett has worked for the IRS for 23 years, starting as a Data Entry Transcriber and worked his way up to a Human Resources Education and Knowledge Management Specialist.  Kelly has over 15 years of training project management experience with an expertise in eLearning course development and is a certified Instructional Designer (ISD) and Online Training Professional (COTP).
    In 2014 Kelly began researching MicroLearning Videos and how they can increase retention of training. With his Bachelor’s Degree in Broadcasting, he started a program called Self-Help Online Tutorials (SHOTs).  He has since grown the program to an enterprise-wide initiative with nearly 700 SHOTs videos for all 84,000+ IRS employees to view, anytime they need to.  Kelly designed these videos to be 3-minutes or less, which are narrated, and either demonstrate a specific process or action, or they provide information or overviews on a wide range of topics. Kelly recently won the Training Officer Consortium’s Innovation Award for his SHOTs program, and he also personally won the Federal Government Distance Learning Association (FGDLA) Pioneer Award for SHOTs.
    MicroLearning IRS SHOTS
    Kelly met his wife while working in Data Entry at the IRS and now has two children.  He also is the head volleyball coach for the local Jr High School and coaches his daughter’s Club Volleyball team.  Kelly and his wife enjoy cooking and even published their own cookbook with over 190 recipes and are currently working on their 2nd cookbook.
    https://www.govloop.com/author/kellyb94 12 Articles I wrote for GovLoop.  It’s basically a brain dump of my SHOTs program.
    30 min
  • Nonprofit Revenue: Endowments, Planned Giving, and the Business of Fundraising with Geof Follansbee
    I came to work at Chautauqua in 2004 as the chief executive officer of the Chautauqua Foundation and as the vice president of development for Chautauqua Institution. Sixteen years later, I gave up my role at the Foundation and currently focus on leading the advancement program of the Institution as senior vice president and chief advancement officer. In the latter role, I am responsible for the talented team that works with our philanthropic donor community to support the mission of the Institution. We build relationships with members of the community to assist them in fulfilling their ambitions for Chautauqua. It is incredibly rewarding to see how the community has responded to revitalize facilities, provide scholarships to young artists for study here, and bring the best thought leaders to our platform. Gift by gift, our donors ensure Chautauqua flourishes.Before coming to the Institution, I practiced law for nine years. For two years, I served as the assistant dean of development at William & Mary Law School. I served ten years as director of development, and then as assistant head for development at the Williston Northampton School in Easthampton, Massachusetts. I came to the Institution after serving three years as the assistant dean for development at the University of Michigan Law School.
    25 min
  • The interesting capacities of knowledge and #AI with Nadia Kaloyanova
    Nadia is a senior manager at TechnologyValley. TechnologyValley is specialized in Conversational Artificial Intelligence for businesses which offers highly customizable products in the field. TechnologyValley’s proprietary AI technology provides many unique capabilities such as understanding multiple meanings per message, interacting with users via innovative Conversational User Interfaces and many others.
    15 min

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