Profit and Impact

In years to come, whenever someone asks about the biggest economic disaster in my lifetime, COVID will almost definitely make the list - but it won’t be the only one. 

Twenty years from now, it might not even be the most significant. 

I don’t want to sound alarmist, but we’ll all be better off if we can just accept it: 

There will always be another “event” to deal with. If we’re lucky, everything will bounce back just the way it did before - and I believe that it always will. 

Why? 

Well, the data shows that the economy and businesses have dealt with many things like this in the past and always bounced back. 

That doesn’t mean it’s going to be a fun journey, or that we’ll always know what we’re doing and where to go next, but there are two things we need to make it through in one piece: 

Hope

And 

Savings 

At times like these, understanding cash flow really does come in handy - and in this episode, I’ll give you a few quick tips on doing just that, along with some sage advice for agency owners during these tumultuous times.  

So what’s this episode really about? 

The value in reflecting on the way we responded to dramatic life events  The good news we all need to hold onto in a COVID worldWhy everyone should aim to have cash reserves and be prepared 

Why you should listen 

Major global events like COVID-19 are difficult to process in the midst of the drama, but once things slow down, they often leave life lessons in their wake. While it helps to know that better days are always on the way, the real skill lies in being able to handle the challenges today throws at us, and sometimes we have to look back to see how far we’ve come. 

Links 

Nev Harris 

You can quote me on that… 

“It always feels that it always feels like it's going to hurt more than it actually does.” - Nev Harris 

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.

If you had the power to make any kind of impact on the world, what would it look like? 

Would you create the kind of place that allows people to live fulfilling, healthy lives? 

A place where people share the same honorable mission and give freely of their skills to make it happen? 

Because I know I would - and in my mind, the result would look a little (okay, a lot) like Mayo Clinic. 

This world-class hospital system is much more than a non-profit-turned-successful story of philanthropy. It’s also a brilliant example of what happens when you find talented people who are committed to making a difference and reward them for their efforts. 

Until recently, the thing I loved the most about Mayo Clinic was its origin story, born of a very profitable hospital practice and a team of philanthropists who were committed to (you guessed it) profit and impact…

But since spending time there and experiencing the difference for myself, it became about much more than that. It’s about how profitability allows the vision of a few to flow down and translate into a mission of many, making a real, tangible impact in the world. 

There are so many lessons we could all learn from the way Mayo Clinic operates, and that’s what this short and sweet episode is all about.

So what’s this episode really about? 

The power of knowing where to invest your money for the best outputThe key to making sure your staff members embody your company visionHow profit can allow you to live your mission and create the impact you want to create

Why you should listen? 

In a world filled with bad news and tragic stories, the Mayo Clinic is truly a shining example of one of my favorite principles: hard work gives us the best opportunity to make the impact we want to make on the world and be successful. After listening to this episode, you’ll have a little more hope for the future (and the present) of our world. 

Links

Nev Harris 

Mayo Clinic 

You can quote me from that… 

“The patients are so well taken care of [and] have such a great experience that when they go home, wherever home may be - the opposite side of the world or a couple of miles from there - they tell 20 people, and out of those 20 people that they tell, seven become patients.” - Nev Harris 

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.

Similar words very different outcomes. There are 1.4 million registered charities in the US alone and probably another million unregistered. Almost 1 for every 100 people. They all have a good mission but for one reason or another most fail to make an impact. These are sad statistics. It’s like going to an animal rescue and seeing cage after cage after cage of dogs needing a new home. You can’t rescue all dogs and you can’t volunteer or donate to every worthwhile cause. So what are you to do…. Nev shares what we can do right now to make a difference and why so many charities struggle. As always this isn’t theoretical academic nonsense. He illustrates these points by referring to his stay at the Mayo Clinic. A non profit who from one mans humble beginnings have impacted BILLIONS of people all over the world.

When we’ve had enough of discussing balance sheets in the financial world, there’s another (much bigger) discussion to be had about balance: 

How we balance the roles we play in life - as parents, partners, friends, community members, agency owners, and people. 

I’m always amazed by the tenacity of women who balance motherhood and business, dealing with unending uncertainty and subverting societal stereotypes along the way.

What’s even more amazing is how some women have found ways to parent children, nurture other women, and grow thriving businesses into empires in the middle of a global pandemic. 

Personally, I’ve never had to choose between soothing a fussy child and spending that extra (much-needed) hour on writing emails, sending invoices, or thinking up the next big move in my business… 

But I know someone who has. 

Dana Malstaff is the founder of Boss-Mom and creator of the Nurture to Convert Society, but she’s also much more than that. She’s a mother, an author, a podcaster, a content strategist, a template architect, a blind spot reducer, an engagement facilitator, and a movement maker. 

Oh, and she has a REALLY engaged group of followers on Facebook. Yep, she does it all. #superwoman #marrymedana

Dana is proof that you can succeed with business and babies - and in this episode of Profit and Impact, she delivers a few tried-and-tested truth bombs that will inspire women (and men) everywhere. 

So what’s this episode REALLY about? 

The true value in starting your own consulting business Understanding the fundamental differences in the needs and motivations of men and women - and how this impacts business strategy How a woman’s role as the household money manager can create a scarcity mindset What it means to balance “social and business contracts” as a woman Why it’s so important not to give up and find the thing that works for you 

Why you should listen

As a mother, a founder, an author, a content strategist, an engagement facilitator, and a movement maker, Dana Malstaff knows a few things about keeping many balls in the air. She also knows how important it is for women to learn how to balance the social and business contracts in a profitable way - and whether you’re pushing a pram uphill or just managing your own procrastination, Dana’s drive will inspire you. 

Links

Boss-Mom

Nev Harris

You can quote me on that… 

“Clarity is in the doing. Clarity is in the process and making money is in the process.” - Dana Malstaff 

“For agency owners, instead of being really profitable - doing one thing and then being able to give - they want to be they want to create maximum impact for everybody. Then they water down what they have to offer, and they water down their profits, so they really can't make much of an impact at all.” - Nev Harris 

“I'm so sick of people saying parenting is hard, you know, and that it's this bad thing. Hard is not bad. Working and things being hard is literally what makes life worth living. You don't climb a mountain because it's easy, you get to the freaking top of the mountain because you have done so many hard things to get there. 99% of the other people never got there because they didn't work hard enough.” - Dana Malstaff

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.

We all have rough days, right? Depending on the time of year, the position of the moon, and a number of other factors out of our control, bad days range from “I got a parking ticket” to “my entire life is OVER”. 

If you’ve ever tipped that scale at the wrong end, you’ll know that it can be hard to come back from, even when other potential opportunities are knocking. No matter how much you want to get sh$% done, sometimes you just feel kind of “meh”. 

Guess what? That’s NORMAL...but it doesn’t HAVE to be the norm for you. 

The truth is that the inspiration you’re chasing could come from somewhere completely unexpected. It might be a great idea, a chance meeting, or just a really, REALLY nice car (Mercedes Benz, I’m looking at you, baby!). 

Even then, sometimes that mountain ahead is a little too intimidating for the average engine, and for those times, there’s always the hard-won wisdom of Brian Obey. 

Before he found his feet as the owner of AMPM 24/7 365 Insurance, Brian faced his fair share of mountains. Something as small as a $5 ticket made a big mess, and although it cost Brian a few golden opportunities, he chose to create his own path to success. He even managed to give others a hand up along the way. 

In this episode of Profit and Impact, Brian gives me an insight into the value of hard times, serendipity, and the true value of the things that get us out of bed in the morning. 

So what’s this conversation REALLY about?

How to make it through the “mud” and out the other sideEmbracing serendipity, and making something of small moments The true value of inspiration and dedication

Why you should listen

Anyone who has been through dark times will see pieces of themselves in Brian’s story. It might just inspire you to lay down a new pathway into the future!

Links 

AMPM 24/7 365 Insurance

You can quote me on that... 

“I guess you can take your mistakes or whatever things that happen and turn it into something good if you keep [persevering], man. Keep pushing. You've got to be relentless.” - Brian Obey 

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.

We all have rough days, right? Depending on the time of year, the position of the moon, and a number of other factors out of our control, bad days range from “I got a parking ticket” to “my entire life is OVER”. 

If you’ve ever tipped that scale at the wrong end, you’ll know that it can be hard to come back from, even when other potential opportunities are knocking. No matter how much you want to get sh$% done, sometimes you just feel kind of “meh”. 

Guess what? That’s NORMAL...but it doesn’t HAVE to be the norm for you. 

The truth is that the inspiration you’re chasing could come from somewhere completely unexpected. It might be a great idea, a chance meeting, or just a really, REALLY nice car (Mercedes Benz, I’m looking at you, baby!). 

Even then, sometimes that mountain ahead is a little too intimidating for the average engine, and for those times, there’s always the hard-won wisdom of Brian Obey. 

Before he found his feet as the owner of AMPM 24/7 365 Insurance, Brian faced his fair share of mountains. Something as small as a $5 ticket made a big mess, and although it cost Brian a few golden opportunities, he chose to create his own path to success. He even managed to give others a hand up along the way. 

In this episode of Profit and Impact, Brian gives me an insight into the value of hard times, serendipity, and the true value of the things that get us out of bed in the morning. 

So what’s this conversation REALLY about?

How to make it through the “mud” and out the other sideEmbracing serendipity, and making something of small moments The true value of inspiration and dedication

Why you should listen

Anyone who has been through dark times will see pieces of themselves in Brian’s story. It might just inspire you to lay down a new pathway into the future!

Links 

AMPM 24/7 365 Insurance

You can quote me on that... 

“I guess you can take your mistakes or whatever things that happen and turn it into something good if you keep [persevering], man. Keep pushing. You've got to be relentless.” - Brian Obey 

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.

How many times a week do you tell yourself that it’s time to get that inbox under control? It could be smelling like a fridge full of rotten vegetables and attracting flies, and you would still probably find a way to get around the house without looking at it. 

The thing is, you probably already spend enough (read: WAY too much) time reading, sending, and responding to emails and messages, but the pile never gets any smaller. 

The pressure to make yourself available to demands, queries, and well-meaning comments can make life feel infinitely less sunny and more stressful, but... 

There IS a solution. Put down the Paper Bag of Hyperventilation, because you’re about to breathe a big sigh of relief. 

The way out of the email vortex of doom is simple: put the right processes in place. And just where do you find the right processes? In the wise words of Victor Ramirez, that’s where. As a WordPress developer, designer, and Upwork freelancer extraordinaire, Victor knows a few things about managing time without losing your mind. 

He’s also full of practical advice on taking the hassle out of daily processes (like responding to tedious emails) with the power of asynchronous communication. Yes, it’s a long word, but after this interview, it might just become one of your favorites - especially once you discover the magic of TextExpander. 

In this episode of Profit and Impact, Victor lends me his toolkit for setting up healthy boundaries with clients, plus a few words of wisdom on boosting your online presence, and being satisfied, even when you don’t “have it all”.

So what’s this conversation REALLY about?

The value of asynchronous communicationThe alignment between your client relationships and your love life How to choose the right clients, and setting the right boundariesHow to reduce time-wastage with smart tools 

Why you should listen

We all need a few extra hours in the day to get everything done, and although Victor’s advice won’t take care of your morning meeting or cook dinner for you, it might help things to run a little smoother. If you’d like more hours and less unimportant jobs on your to-do list, this is the episode for you. 

Links 

www.wpnyc.org  

You can quote me on that... 

“It's always a good time to be marketing.” - Victor Ramirez

“I'm not going to tell you why [you should work with me]. My TextExpander snippet [for] "why work with me" is "Google Victor Ramirez WordPress and then we can talk".” - Victor Ramirez 

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.

How many times a week do you tell yourself that it’s time to get that inbox under control? It could be smelling like a fridge full of rotten vegetables and attracting flies, and you would still probably find a way to get around the house without looking at it. 

The thing is, you probably already spend enough (read: WAY too much) time reading, sending, and responding to emails and messages, but the pile never gets any smaller. 

The pressure to make yourself available to demands, queries, and well-meaning comments can make life feel infinitely less sunny and more stressful, but... 

There IS a solution. Put down the Paper Bag of Hyperventilation, because you’re about to breathe a big sigh of relief. 

The way out of the email vortex of doom is simple: put the right processes in place. And just where do you find the right processes? In the wise words of Victor Ramirez, that’s where. As a WordPress developer, designer, and Upwork freelancer extraordinaire, Victor knows a few things about managing time without losing your mind. 

He’s also full of practical advice on taking the hassle out of daily processes (like responding to tedious emails) with the power of asynchronous communication. Yes, it’s a long word, but after this interview, it might just become one of your favorites - especially once you discover the magic of TextExpander. 

In this episode of Profit and Impact, Victor lends me his toolkit for setting up healthy boundaries with clients, plus a few words of wisdom on boosting your online presence, and being satisfied, even when you don’t “have it all”.

So what’s this conversation REALLY about?

The value of asynchronous communicationThe alignment between your client relationships and your love life How to choose the right clients, and setting the right boundariesHow to reduce time-wastage with smart tools 

Why you should listen

We all need a few extra hours in the day to get everything done, and although Victor’s advice won’t take care of your morning meeting or cook dinner for you, it might help things to run a little smoother. If you’d like more hours and less unimportant jobs on your to-do list, this is the episode for you. 

Links 

www.wpnyc.org  

You can quote me on that... 

“It's always a good time to be marketing.” - Victor Ramirez

“I'm not going to tell you why [you should work with me]. My TextExpander snippet [for] "why work with me" is "Google Victor Ramirez WordPress and then we can talk".” - Victor Ramirez 

Like what you hear? 

Help me reach more ears by leaving a review (and a hefty handful of stars!) here.