Join host Charles Furlough in an insightful conversation with Dave Dalfino, the 2023 Franchise Business Owner of The Year, as they delve into the essential ingredient for achieving success: strategic planning. In this episode, Dave shares how he transformed his business from a revenue of $300,000 to over a million dollars by prioritizing strategic planning over wishful thinking. With a defined marketing plan and a dedicated team, including a Sales and Marketing Manager, Dave emphasizes the importance of letting go of control, delegating tasks, and focusing on what truly matters. Learn how Dave’s unwavering dedication to a consistent and persistent marketing plan. Learn in depth about his plan, the time needed to execute it, the investment of marketing dollars, the tracking, and how the plan has propelled his business in front of thousands of realtors, solidifying his stance that in business, you cannot afford not to market. Discover how Dave Dalfino's daily mantra of prioritizing plans over wishes has been the key to his remarkable success, offering invaluable insights on turning goals into actionable plans.

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Join host Adam Brown and esteemed guest Shelly Vincent, a leading Broker in Colorado, as they delve into the current state of real estate and its implications for professionals in the industry. Shelly brings her wealth of experience as the managing broker for HomeSmart, overseeing 2,500 realtors and $5.6 million in revenue. She's also a respected speaker and panelist within the real estate community, with key roles in organizations such as REColorado and CAR.

In this episode, Shelly provides valuable insights into the recent NAR ruling and its impact on real estate professionals. Amidst media portrayals of impending doom, Shelly offers a grounded perspective, debunking myths and misinformation surrounding the issue. Drawing from her deep knowledge of Washington State, where commission decoupling occurred with almost zero disruption, she reassures listeners that the changes ahead are manageable.

Tune in to gain invaluable insights into the future of real estate and learn how to thrive in an evolving industry. Don't miss this essential discussion for franchise business owners so you have good, grounded context for what’s happening in the US real estate landscape.

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Welcome to PTPPodcast, where we dive into the new Pillar To Post Connects program. Hosted by Chuck Gravely, Adam Brown V.P. Strategic Partnerships, explores the intricacies of this innovative Pillar To Post concierge service, set to launch on February 12th. This podcast is for US Franchise Business Owners.

In this episode, Adam guides us through the customer journey within Pillar To Post Connects, providing insights into the white-glove concierge experience from initial contact to follow-through. Discover the unique cadence of customer interactions and learn how Pillar To Post Connects sets itself apart from other concierge services.

Adam delves into the mechanics of PTP Bucks and how they translate into tangible benefits for your business. Curious about what you can do with your PTP Bucks? Adam breaks it down for you. Plus, learn about the marketing materials available on February 12th to help increase program awareness and customer engagement.

Discover how Pillar To Post Connects not only enhances the customer experience but also saves Realtors valuable time. Hear Realtor reactions from the pilot phase and get ready for the hassle-free launch day on February 12th.

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Welcome to the latest episode of "Worker's Comp - Everyone Needs It", in our "Insure Your Success" series where we dive deep into the intricacies of Worker's Compensation Policies. Our guest, Carrie Lawson Joubert from Inspector Pro, joins host Stephanie Fisher to unravel the mysteries surrounding this crucial aspect of business insurance.

In this enlightening discussion, we cover everything from the fundamentals of Worker's Comp to its implications for business owners. Ever wondered what Worker's Comp actually does, and more importantly, what it doesn't do? We've got you covered. We'll even explore the wild scenarios, like what happens when an alligator unexpectedly shows up in the attic!

From accidents involving falls off ladders to unexpected encounters with animals, we dissect what's covered under Worker's Comp and how it differs from general liability. And what about incidents that occur while employees are on the road? We break down the nuances, whether you're a single owner operator or managing a large office with administrative staff.

This podcast covers a multitude of topics such as who needs to be included in your Worker's Comp policy, and who can be excluded? And when it comes to annual audits, what should you disclose and when? And in those critical moments when an accident occurs, what are the essential steps to take? Should you rush to the doctor first, or is it imperative to report immediately?

Tune in to "Worker's Comp - Everyone Needs It" for an engaging conversation that demystifies Worker's Compensation Policies, providing invaluable insights for us all.

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

In this episode, your host, Deron Ellis, sits down with the dynamic Paul Ferguson, a seasoned Franchise Business Owner, to delve into the world of scheduling, team dynamics, and the crucial element of avoiding burnout.

Discover the highs and lows of Paul's business journey, especially the pivotal moment when his team faced burnout. Paul shares his unique perspective on handling burnout, balancing the need to answer phones and conduct inspections while maintaining the right expectations for your schedulers.

This podcast also sheds light on the training aspect of administrative schedulers and how Paul has taken advantage of the Pillar To Post EZBook Direct Training. Learn how local phone personnel can undergo this certification process, enhancing their skills to interact with customers, secure inspections, and boost AJS and upgrade rates.

Dive into some of the details of the evenings and weekends option, a strategy Paul has employed to maximize efficiency in his business operations. Hear firsthand how Paul coordinates with the EZBook Connections team to overcome challenges and leverage the advantages of having in-house admin/schedulers in conjunction with the EZBook Connections team. Tune in for a great conversation that unravels the intricacies of business management, team dynamics, and some solutions that propel success!

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Listen in to our newest PTPPodcast where host Charles Furlough dives deep into the dynamic intersection of real estate, technology, and data. In this episode, Charles is joined by the insightful Jeff Turner, an expert in data and technology, particularly within the ever-evolving realm of real estate.

As the real estate landscape undergoes significant challenges and transformations, the elephant in the technology room, Chat GPT (Artificial Intelligence), is the catalyst for mind-blowing explosions in how we perceive and utilize data. The very ecosystem of technology has shifted, fundamentally altering how we communicate and interact with information.

Charles and Jeff explore the profound impact of AI on real estate data, making information about homes more accessible and easier to find. They delve into the changing landscape of the real estate data space, moving from a traditional listing-centric approach to a more nuanced property-centric model. This shift organizes data around unique properties, potentially incorporating crucial elements like home inspection data.

Jeff offers intriguing insights into the future of the home inspection industry, speculating on how home inspection data will become increasingly valuable in this new era of data accumulation. In this property-centric world, see how Pillar To Post has the potential to have a distinctive edge, offering a unique value proposition in creating an accurate and comprehensive picture of homes. Welcome to the forefront of innovation and transparency in the ever-changing landscape of real estate technology!

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Join John Verdon as your host with special guest, Seth Kaplan, Co-Founder and Chief Growth Officer, at WinLocal and supercharge your business today.

Whether you're a seasoned WinLocal user or just getting started, this episode is tailor-made for you. In this episode, we dive deep into the ShareCard feature—a must-have tool for any Franchise Business Owner. ShareCard isn't just a contactless business card; it's a marketing and engagement powerhouse. Imagine tapping, texting, or scanning your way to seamless networking at every event. No more data entry hassles—just an automated system that works for you.

Seth will guide you through using ShareCard in your day-to-day interactions, providing a step-by-step approach to creating lasting relationships with realtors. The days of asking, "Got a card?" are over – now you can engage immediately, leaving a lasting impression.

Did you know? Every PTP ShareCard user gets a unique code tied to their business. Imagine being in a room full of realtors and having them all text your code—your database grows effortlessly. We explore the QR code feature, an invaluable addition to your marketing toolkit. Whether it's in-person interactions or on your marketing materials, ShareCard's versatility knows no bounds.

We'll also uncover additional tools WinLocal offers to help you build and optimize your database and how social media comes into play. Learn about the turnkey social media possibilities that await you. Stay top of mind and broadcast to local realtors you want to talk to - you too can become Facebook famous!

Click here to access PTPTV to view the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Welcome to the second episode of PTPPodcast in our 9-part series, "Insure Your Success." In this captivating podcast, we embark on an exploration of the often overlooked but critically important world of VIA (Visual Inspection Agreement) and how it can make or break your business. Our host, Stephanie Fisher, Regional Director, is joined by our distinguished guest, Carrie Lawson Joubert from InspectorPro.

Join us as we unravel the intricacies of the VIA, its significance, and the perfect scenario when it comes to digital agreements. Carrie, with her extensive experience, sheds light on why having a VIA signed is an absolute necessity and how it not only safeguards your interests but also enhances the customer experience.

We'll delve into critical questions such as what to do if you discover the VIA has not been signed, the timeframe within which action is required, and strategies to make your VIA "extra enforceable." Should you arrive at an inspection with an unsigned VIA? - what's your plan of action? We discuss the do's and don'ts before the customer arrives and whether it's even feasible to proceed without a signed VIA.

But that's not all. In this episode, we'll also explore how to handle unexpected upgrades on-site. What should you do when you encounter unexpected changes or requests from the customer during the inspection? Stephanie and Carrie will provide valuable insights and practical tips on how to manage these situations professionally and efficiently.

Don't miss this eye-opening episode, as we continue our series, "Insure Your Success," right here on PTPPodcast.

Click here to access PTPTV to view the video version of PTPPodcast:https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

For those of you who prefer the audio version, here is the November 2023 Round Table Recording.

Welcome to "After The Storm," the podcast where we dive deep into the incredible stories of resilience and triumph. Hosted by Chuck Gravely, V.P. Technical Standards, with our guest Mike McLendon, a seasoned Franchise Business Owner with 25 years of experience at Pillar To Post.

Join us as we celebrate Mike's remarkable milestone and explore his journey from an experienced inspector perspective. Hailing from sunny Florida, Mike McLendon has faced his fair share of challenges, including a category 5 hurricane with winds howling around his home at over 100 miles per hour.

In this gripping episode, Mike shares his harrowing tale of surviving the storm and its devastating impact on his home and family. Discover how he and his loved ones braved the elements as the hurricane raged, tearing apart parts of the roof structure. Hear firsthand about the incredible resilience that allowed Mike to make his home habitable in the aftermath and how the community pulled together in so many ways.

But "After The Storm" isn't just about storytelling; it's also a valuable source of insights for Inspectors, our homeowners and prospective buyers. Mike discusses essential home inspection topics including: The evolution of roof tiedown requirements, wind mitigation inspections, mold inspection, looking out for substandard repair and restoration work

Join us as we celebrate Mike's 25-year milestone with Pillar To Post and his incredible journey through the storm's eye. Listen to "After The Storm" to uncover the untold stories, gain practical knowledge, and find inspiration in the face of adversity.

Click here to access PTPTV to view the video version of PTPPodcast:https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn