Raise Your Game

We are into the final episode of The 5Cs of Developing Quality Workplace Relationship Series. Shankar Santhiram from EQTD Consulting is here together with a guest, Mike Carr who is the former Regional Director of RNC Group PLC in the United Kingdom to conclude on the topic "Constructive Cultures". 

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Ron Kaufman is a premiere thought leader, educator, consultant, and speaker on uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents the powerful insights and global best practices he has learned from working with clients on every continent for more than twenty years. He is the best selling author of "Uplifting Service: A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet" and many other inspiring books on service and business. Ron shares some tips on "How to Build a Better Business with Service".

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Dr Janelle Barlow is here to continue the series on Achieving World Class Service. Known as best-selling author of A Complaint Is a Gift Branded Customer Service Emotional Value, Dr Janelle is a businesswoman, author, media spokesperson, keynote speaker, and seminar leader. She is also known for her breakthrough ideas; her approach is both big picture blended with practical advice.

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Faridah Hameed from WowXperience.com is back to start her brand new series on “Language of Leadership for Women”. Faridah kicks off the first episode about The Big Picture - "From the Bedroom to the Boardroom".

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Shankar Santhiram from EQTD Consulting is back to continue the series on "The 5Cs of Developing Quality Workplace Relationships". Episode four is about “Conflict Resolution” where Shankar brings in a guest; Sivananthi Thanenthiran, Executive Director of The Asian-Pacific Resource & Research Centre for Women.

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Four weeks from now we will be featuring international speakers including the 5 best-selling authors who will be speaking in the upcoming Achieving World Class Results Through Sales, Customer Service and People Conference which takes place on the 28th August at Istana Hotel. We spoke to Mark Runnalls - Academic and Researcher for Macquarie University and Society for Knowledge Economics on the findings of the interesting research into the characteristics of high performing cultures and the paybacks.

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John Hagedorn from Better Training Solutions is back to continue the series on "Cultural Intelligence". The fourth episode is about “Cultural Adaptation”.

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Bob Aubrey, author of Creating Aspirational Leaders, The Global Workforce Advantage speaks to us about his book. He talks about leaders who want to be on the solution side rather than the problem side of today’s aspirational workforce.

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Jacqueline Wong from Masters of Success is back to continue this exhilarating two-part series on "Why Goal Setting Sucks". Find out what is the biggest cause to this problem.

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Shankar Santhiram from EQTD Consulting is back to continue the series on "The 5Cs of Developing Quality Workplace Relationships". In episode 3, Shankar discusses about the topic "Communication - Overcoming Obstacles" together with a guest Patrick Wee, CEO of Group MAD.

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