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We tend to surround ourselves with people we identify with, in appearance, beliefs and perspective. This subconscious habit, known as homophily, occurs because it’s validating to have our own ideas reflected back to us by the people around us, whether it’s friends, family or colleagues. But the truth is that homophily significantly inhibits the success of a team.

It was a treat to get to discuss Matthew Syed's brilliant book with James Thambyrajah and to think about why it's so relevant to us in healthcare working in a VUCA (volatile, uncertain, complex, ambiguous) environment so much of the time