In this episode, I’m talking about something that has become a major focus for me recently: designing a systems workflow for your team.

If you’re looking for one of the highest leverage areas in your business right now, this might be it.

As DogCo has grown, I’ve had to rethink how work actually moves through the business. What worked when it was just me or a very small team stopped working quickly once we added more people. Communication started breaking down, things weren’t as visible, and it became harder to track who was responsible for what.

I share a personal realization I had recently. I was asking my team to operate inside structured systems, but I hadn’t fully done that for myself yet. Once I built out my own workflow inside a project management system, it immediately changed how I think, how I prioritize, and how I execute.

So this episode is about what happens when you move from individual effort to structured workflow, and why that shift is critical if you want your team (and yourself) to operate at a high level.  

I walk through how I’ve been building this out internally, from capturing meeting notes and turning them into actionable tasks, to creating project dashboards that give visibility across the entire team. I share some great tools that can be used to accomplish this. 

I also talk about building what I would call a “second brain,” a system for capturing ideas and resources in a way that actually helps you solve problems over time, instead of constantly starting from scratch.

If you feel like things are slipping through the cracks in your business, or like your team isn’t as aligned as they could be, this episode will help you start thinking differently about how work gets done.

🧠 Key Takeaways

• Workflow design is one of the highest leverage areas in your business

• What works for a small team breaks quickly as you grow

• Lack of visibility creates confusion and missed communication

• Systems create accountability and clarity across a team

• You need to operationalize yourself, not just your team

• Organized thinking leads to better execution

• A “second brain” helps you retain and apply what you learn

• You don’t need perfect systems, you just need to start

• Most workflow systems can be built in a few focused hours

• Treat yourself like an operator inside your own business

🚀 Join Me at the DogCo Business Summit

If you’re ready to take your pet care business to the next level, I want you in the room at the DogCo Business Summit.

📍 October 2nd–4th, 2026

📍 Winston-Salem, North Carolina

We’ve brought together some of the best speakers and operators in the industry to give you real strategies for growth, scaling, and leadership.

👉 Learn more and grab your spot at: https://dogcosummit.com