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America has a psychiatric care crisis — and most families are living it without knowing why. Kelley Jensen and Julianna Scott dig into their new Refrigerator Paper, Psyched Out: No Appointments Available, to answer one of the most common questions they hear: "Why haven't I heard of TMS?" The answer, it turns out, starts long before a patient ever walks into a clinic.
With only about 60,000 practicing psychiatrists in the country — and nearly half of Americans living in officially designated mental health shortage areas — access to care is shrinking just as demand explodes. Half of all lifetime mental illnesses begin by age 14, millions are entering the system earlier than ever, and a retirement wave is projected to remove tens of thousands more psychiatrists from the workforce by 2030. Meanwhile, only 5–10% of psychiatrists prescribe TMS, even though it's covered by insurance and backed by clinical evidence. The result? Medication becomes the default — including for autistic children — simply because it's the only tool most practitioners are trained to use.
Kelley and Julianna aren't just naming the problem — they're making the case for real solutions: expanding GP accreditation for TMS, loosening restrictions on psychiatric nurse practitioners, and recruiting the next generation of psychiatrists. Most importantly, they're calling on families and consumers to demand more. If you've ever been handed a prescription and wondered whether there was another option, this one's for you.
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
ABA therapy is under fire — and autism families deserve the full story. Kelley Jensen and Julianna Scott dig into the federal fraud audits targeting ABA providers, with up to $600 million in improper Medicaid payments identified by the Department of Health and Human Services. They walk through how ABA earned its status as a covered benefit, how private equity exploited that coverage, and what fraudulent billing actually looks like in practice.
This episode is paired with the Refrigerator Moms paper "ABA: As Easy as ABC," which gives families a comprehensive resource for understanding and navigating ABA therapy. Kelley and Julianna share their own experiences navigating the ABA world as autism parents and give concrete steps families can take right now to vet providers, monitor therapy delivery, and protect themselves from fraud without walking away from a therapy that — done right — can still make a real difference.
Bottom line: don't throw the baby out with the bathwater. The fraud is real and it's serious, but so is the value of quality, evidence-based ABA. Your job as a parent is to be an informed, engaged consumer — and this episode tells you exactly how.
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
00:00 Fraud and disabled people
00:33 ABA fraud audits overview
01:12 ABA history and insurance coverage
02:00 Parents fought for ABA benefits
03:02 Sponsor: Brain Performance Technologies
03:40 Private equity enters the ABA space
04:57 Bankruptcies and billing fraud
05:34 Federal audit findings: $600M
06:36 Industry credibility takes a hit
07:08 Types of fraud: billing, credentials
08:02 Should you still pursue ABA?
08:53 Step 1: Decide if ABA fits your family
09:07 What ABA actually looks like
09:53 Range of ABA applications
10:18 Step 2: Verify provider credentials
10:47 Filing complaints with insurers
11:53 Sponsor: SAINT protocol
12:35 Step 3: Understand the therapy plan
13:19 Step 4: Research provider reputation
13:42 University programs as a resource
14:32 High therapist turnover — what to do
15:40 Step 5: Monitor therapy delivery
15:58 In-home vs. center-based therapy
16:39 Step 6: Review billing and claims
16:57 Step 7: Stay informed and advocate
17:10 Consumer power and whistleblowing
17:40 Step 8: Balance caution with access
17:54 Most ABA providers are ethical
18:03 Closing thoughts
Julianna Scott and Kelley Jensen sit down with Jean Mayer — Texas-based disability advocate, school board trustee, co-host of Moms Talk Autism, and mother of a 12-year-old autistic son — for a candid cross-generational conversation about what has and hasn't changed in the autism parenting journey. From the early days of dial-up internet and therapy waiting rooms to today's social media overwhelm and policy battles, the three moms compare experiences, swap hard-won wisdom, and get real about guilt, grief, advocacy, and the long game of raising a child with complex needs.
Key Takeaways:
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
00:00 Introduction & guest welcome
00:53 Jean introduces her family
01:50 From hospitality career to autism mom
04:13 Who told you to pivot careers?
06:43 The acute vs. forever reality of autism
07:23 Comparing generations of autism parents
08:34 The guilt that never erodes
08:58 Then vs. now: information dearth vs. glut
09:55 The early internet & dial-up days
10:40 The value of therapy waiting rooms
11:19 How waiting rooms built community
14:22 When connection was hard even in person
15:02 The phone problem in waiting rooms today
16:54 Safe spaces where everyone understands
17:33 Navigating today's information overload
18:03 Leaving toxic Facebook groups for Instagram
20:08 Finding your people online
21:24 Drowning in information & needing a lifeline
21:49 Lived experience vs. policy
22:34 How advocacy began with insurance denials
24:55 Policy gaps & IEP meetings in Texas
26:31 Walking in the dark: the early autism era
27:14 Autism as emerging industry
27:37 The DSM shifts & changing diagnosis
29:27 What will DSM-6 change?
30:35 How Jean's advocacy evolved step by step
33:57 The looming fear: what happens after I'm gone?
35:57 School board, lobbying & statewide impact
40:27 What the next generation of autism parents faces
41:18 Transition planning for autistic adults
42:13 Kelley's son: evolving transition & loneliness in housing
43:33 Julianna's son: independent living & losing control
45:42 Being a trusted resource vs. caretaker
47:08 Speed round begins
47:19 Greatest extravagance
47:54 When do you cry?
49:03 What do you deplore most about autism?
49:44 What have you learned to love?
50:10 What are you reading right now?
51:31 Upward Bound & Moms Talk Autism shoutout
53:31 Closing & thank you
55:27 Legal disclaimer & outro
Julianna Scott and Kelley Jensen share their candid, sometimes conflicted reactions to Netflix's Love on the Spectrum. Julianna, who watched every season, brings enthusiasm and nuance; Kelley, who watched two episodes before tapping out, brings the perspective of a parent for whom the show hits painfully close to home. Together they explore whether the show humanizes or infantilizes its cast, the tension between heartwarming moments and lived-in autism parenting reality, and the underexplored question of neurodivergent people dating neurotypical partners. They also shout out Inclusion Fusion, a Las Vegas-based social program for autistic adults that Logan from this season attends.
Key Takeaways
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
00:00 Intro
00:14 Kelley's shoutout: Inclusion Fusion
01:24 Logan and Inclusion Fusion
01:34 What Inclusion Fusion offers
02:45 Need for programs like this
03:23 Sponsor: Brain Performance Technologies
03:52 Diving into Love on the Spectrum
04:01 Reviews and audience reactions
05:34 Is the show exploitative?
06:41 Cast members' own perspectives
07:22 Showrunners listening to feedback
07:42 Kelley's take: wholesome but hard to watch
08:35 When it hits too close to home
09:25 Julianna's personal conflict watching
10:07 Fear for their children's futures
10:25 Dating, safety, and vulnerability
11:23 Breakups and real-life outcomes
12:26 Dating struggles aren't unique to autism
13:08 Not enough actionable takeaways
14:00 Sexuality and marriage on the show
14:19 Documentary vs. reality TV
14:57 Sponsor: Brain Performance Technologies
15:10 "It's so cute" -- the outsider view
16:05 Humanizing or infantilizing?
17:09 Why only neurodivergent couples?
18:19 Masking before and after commitment
19:28 Who stood out: Logan and Connor
20:27 Fan favorite couple Abbey and David broke up
21:22 Ending on a positive: the dogs
22:13 Outro and disclaimer
Julianna Scott and Kelley Jensen dig into a storyline from the hit medical drama The Pitt, where autistic character Becca is treated for a UTI and her sister Dr. Mel invokes "supported decision making." The hosts applaud the show for raising the topic — then spend the episode unpacking everything it glossed over. From the legal mechanics of conservatorship to the near-total absence of guidance around reproductive health for disabled adults, Julianna and Kelley get into the weeds so the show didn't have to. Kelley also shares the surprisingly sweet story of securing conservatorship for her own son before his 18th birthday.
Highlights
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
00:00 Intro & The Pitt recap
01:09 Becca's UTI storyline explained
01:36 Sponsor: Brain Performance Technologies
02:08 More questions than answers
02:14 When representation oversimplifies
03:15 Becca's consent & boyfriend Adam
03:55 UTIs, protection & unanswered questions
04:11 Becca's living situation
05:05 Sexual health & disability: no guidance
05:28 What is supported decision-making?
05:37 What is conservatorship?
06:07 Ad: Brain Performance Technologies
07:10 Conservatorship & reproductive rights
07:56 Supported decision-making explained
08:18 Where does supported decision-making fall short?
08:34 Pregnancy, responsibility & legal gaps
09:16 Kelley's son's conservatorship story
10:47 The judge says "Granted"
11:10 When independence IS possible
11:42 Advice: don't use Britney as your benchmark
12:47 Start at puberty, not at 18
13:06 Document with your pediatrician
13:10 Julianna's son & informal supported decisions
14:23 Autonomy, complexity & The Pitt's value
15:01 Outro & disclaimer
Upward Bound by Woody Brown is getting major media buzz — a New York Times review, a spot on Jenna Bush Hager's Today Show book club — but Julianna Scott and Kelley Jensen aren't satisfied with the surface-level conversation. They dig into what makes this debut novel both powerful and complicated: its unflinching portrait of broken adult day programs, the real systemic failures facing profoundly autistic adults, and the thorny science (and ethics) of facilitated communication. They celebrate the book's important message while pushing back on the mainstream coverage that missed the bigger story.
Key Takeaways:
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/ TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
Julianna Scott and Kelley Jensen dig into real questions posted by autism and special needs parents on social media. They tackle a mom's hurt and embarrassment when her teen's anxiety derailed his own birthday celebration, share sport and activity ideas that blend neurotypical and autistic kids without the pressure of forced socializing, unpack the root cause behind panic attacks (fear, not just breathing), and offer a frank conversation about young adult depression and burnout. They also discuss verbal loops and repetitive questioning, explaining how to decode what a child is really trying to communicate.
Key Takeaways
00:00 Welcome & episode intro
00:39 Q1: Birthday meltdown
02:11 Birthdays are hard
03:03 Adjust expectations & replanning
03:37 Sponsor: Brain Performance Technologies
05:05 Wackiest comment reaction
05:45 Q2: Mixed activities for neurodiverse kids
07:10 Kelley's sons & skating/hockey story
08:14 "No downside to trying"
08:29 Q3: Panic attacks in a 10-year-old
09:24 Panic attacks are fear
10:15 Address the trigger, not just the moment
11:05 ABCs & seeing a doctor
11:42 Managing vs. preventing panic attacks
12:07 No substitute for a professional
12:23 Sponsor: Brain Performance Technologies
12:57 Q4: Young adult depression & burnout
13:51 Not something amateurs should handle
14:07 Treat depression as a chronic condition
15:25 Interventional psychiatry & fast-acting options
15:47 Kelley's son: SAINT treatment update
16:55 80% improvement after SAINT
18:01 Try all the tools
18:34 Q5: Verbal loops & repetitive talk
19:33 Redirect to the underlying anxiety
20:31 Holiday loops & visualizing the plan
21:16 OCD loops vs. autism anxiety loops
22:13 Antecedent: find the trigger
22:44 Sign-off & disclaimer
Kelley Jensen and Julianna Scott get personal about perfectionism — and it turns out both hosts scored high on the assessment. They unpack the difference between adaptive and maladaptive perfectionism, why autistic kids are especially prone to perfectionist thinking, and how rigid standards and fear of failure can quietly fuel anxiety, burnout, and even disordered eating. From Tiger Moms to Snowplow parents, helicopter tendencies to procrastination, this episode covers the full landscape. They close with a practical to-do list for recovering perfectionists — parents and kids alike — anchored by the mantra: don't compare, don't compete.
Key Takeaways
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms Facebook: https://www.facebook.com/refrigeratormoms/ TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
00:00 Welcome & Episode Intro
00:28 "Perfection Is the Enemy of Progress"
01:02 When Perfectionism Turns Maladaptive
01:27 Perfectionism in Autism Parenting
01:49 Taking the Perfectionism Assessments
02:49 Frost Multidimensional Scale Overview
03:11 Parental Approval & the Assessments
04:11 Kelley's Results: Adaptive Perfectionism
05:26 Julianna's Results: Maladaptive Patterns
05:35 Ad Break: Brain Performance Technologies (MeRT)
06:30 Julianna Scores — The Full Picture
07:07 Procrastination as Perfectionism
08:37 Autism Diagnosis & Letting Go of the Fantasy
09:15 High Standards vs. Impossible Standards
10:34 Rigidity, Control & Black-and-White Thinking
11:42 Self-Oriented, Other-Oriented & Social Perfectionism
13:18 Appearance Perfectionism & Disordered Eating
14:52 Autism, Rigidity & Big Problem/Small Problem
16:03 Identity, Achievement & Fear of Failure
18:25 Kids Redoing Work & Recognizing the Signs
21:19 Parenting Styles: Tiger, Lawnmower & Snowplow Moms
22:27 Ad Break: Brain Performance Technologies (SAINT)
23:42 What Would We Do? Practical Strategies
25:38 Helping a Spouse Who Doesn't See Their Perfectionism
28:08 The To-Do List for Recovering Perfectionists
34:39 Resilience, Learned Helplessness & Wrap-Up
35:22 Don't Compare, Don't Compete
35:40 Closing & Five-Star Reminder
Kelley Jensen and Julianna Scott dig into one of autism's most charged debates: language. From "nonverbal" versus "non-speaking" to the ADA's definition of disability, to person-first versus identity-first language, the hosts weigh what these distinctions actually mean in practice. They explore who benefits from these word choices, who gets left behind when semantics overshadows real advocacy, and how cultural, academic, and personal identity factors all shape the conversation. With their trademark candor, Kelley and Julianna push back on word policing while acknowledging when precision in language genuinely matters.
Key Takeaways
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
Julianna Scott and Kelley Jensen tackle a concept that hits close to home for autism families: Intolerance of Uncertainty (IU) — the tendency to react negatively on emotional, cognitive, and behavioral levels to unpredictable situations. They explore how autism parenting puts this into overdrive, from diagnosis-day fears to hypervigilance and the endless "fix it" mindset. Drawing on personal stories, research, and a recommendation for The Healing Power of Resilience, they offer practical strategies: plan only 3–5 years out, measure progress in "inch stones," find joy in small moments, and treat uncertainty tolerance as a muscle you build — not a problem you solve once.
Key Takeaways
🔗 Learn More:
Website: refrigeratormoms.com
Instagram: https://www.instagram.com/refrigeratormoms/
LinkedIn: https://www.linkedin.com/company/refrigeratormoms
Facebook: https://www.facebook.com/refrigeratormoms/
TikTok: https://www.tiktok.com/@RefrigeratorMoms
Refrigerator Moms is sponsored by Brain Performance Technologies, a specialty mental health clinic that offers neuromodulation treatments including SAINT (Stanford Accelerated Intelligent Neuromodulation Therapy) for treatment-resistant depression and major depressive disorder, as well as MeRT (Magnetic e-resonance therapy) for autistic people aged three or older. Learn more at https://brainperformancetechnologies.com
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