Reimagining Healthcare

Alan Zaia is an osteopath, and he's also the Founder and CEO of Osteohustle. Osteohustle is a business and marketing company run by a team of osteopaths which helps osteopaths achieve their own version of success.

In this episode, Alan explains why he developed Osteohustle, and the digital-first approach Osteohustle takes, which enables osteopaths to build their own brands and achieve their own goals. With both the personal experience as a business owner, and now as a community leader supporting other osteopaths, Alan walks us through the typical approach, what’s in the members’ area, the basics of marketing, and so much more.

 

Key takeaways: 

1. After Alan graduated, he realised he knew how to be an osteopath but not how to run a business. So he spent two years speaking to over 300 clinic owners learning how to run a clinic, before creating Osteohustle with the information he had learnt.
2. Osteohustle helps osteopaths with everything they need to know to start their own clinic: from building a brand to Instagram marketing; from managing time in-clinic to building a great clinic culture.
3. Regardless of whether you’re an osteopath or not, the wisdom of the Osteohustle's methods can add value right across healthcare and healthtech to take us closer to a world of digital health empowerment for all people.

 

Resources and links:

• https://www.osteohustle.com/
• https://www.instagram.com/osteohustle/
• https://www.facebook.com/osteohustle

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Gaelene Adams Wood is the Managing Director and Business IMPACT Partner with Team Fusion International, a business leadership coaching group from New Zealand. They help business owners redefine meaning in business, relationships and life.

Gaelene is a leading expert on improving productivity in business through high-performance leadership coaching and creating high performing teams. In this episode, she shares how she drew from her personal experience as an employee working within teams to develop a better way to create and build inspired, empowered, engaged and high performing team cultures.

 

Key takeaways:

1. Gaelene is a Business IMPACT Partner, Leadership Coach, Trainer, Workshop Facilitator, Keynote Speaker, Personality Profiling Expert, Author and Team Performance Coach to Award Winning and multi Award Winning businesses and those who want to be the best in their industry.
2. Team Fusion International can work with you to redefine your workforce, with a focus on bringing your team together in a quick, effective and sustainable way.
3. The personal aspects of a business owner’s life can and likely will impact the culture with their team. In other words, their personal issues can unconsciously shape or negatively impact their team culture.

 

Resources and links:

• https://teamfusion.co.nz/our-team/
• https://www.linkedin.com/in/gaeleneadamswood/
• https://www.facebook.com/gaelene.adams.wood/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Klaus Bartosch is the Co-founder and CEO of 1st Group, an online marketplace focused on improving lives by connecting healthcare consumers with a variety of healthcare providers and information.

In this episode, Klaus talks about the 1st Group, the healthcare problems it’s focused on, and how they’re addressing those problems. He also discusses the types of products now available and what areas of healthcare service experiences they cover.

 

Key takeaways:

1. Patients today expect the ability to search and book appointments online and engage in other ways with their healthcare providers.
2. 1st Group has a company mission statement of improving lives by connecting consumers to a variety of healthcare services and information, so they can get well sooner and stay well longer.
3. Digital-first thinking in healthcare will result in better outcomes for consumers as well as providers, through connecting the digital fabric between points of care.

 

Resources and links:

• https://www.linkedin.com/in/klausbartosch/
• https://www.1stgrp.com/
• https://www.myhealth1st.com.au/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Neeraj Maharaj is the Program Director for Secure Messaging with the Australian Digital Health Agency (ADHA), a statutory authority in the form of a corporate Commonwealth entity. The ADHA has a vision to create a healthier future for Australians through connected healthcare.

In this episode, Neeraj shares his journey within the ADHA, as well as a number of programs he's been delivering including the recent Provider Connect Australia.

 

Key takeaways:

1. Neeraj is a passionate digital health innovator currently focused on digital enablement and incremental improvements to the digital healthcare system supporting outcomes for Australians.
2. Provider Connect Australia will drive greater interoperability and adoption of secure messaging across the Australian healthcare system and provide benefits to both patients and health professionals.
3. When healthcare provider organisations update their contact details within Provider Connect Australia (PCA), PCA will automatically send their new details to nominated hospitals, pathology and radiology services, including public service directories, secure messaging providers, clinical systems and more.

 

Resources and links:

• https://www.digitalhealth.gov.au/healthcare-providers/initiatives-and-programs/provider-connect-australia
• https://twitter.com/AuDigitalHealth
• https://www.facebook.com/AuDigitalHealth
• https://www.linkedin.com/company/australian-digital-health-agency/mycompany/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Mohammad Mohaghegh is the Co-founder and Director of Panteya, a patient experience application bridging the gap between medical specialists and their patients.

In this episode, Mohammad shares his experience with the UNSW Health 10x accelerator program, whilst working directly with specialists to uncover their client engagement problems. Mohammad explains how he is designing the Panteya MVP ... all while being an undergraduate student, all seemingly with a smile on his face.

 

Key takeaways:

1. Panteya is an mHealth tool that aims to increase communications between specialists and their patients, to reduce recovery-related re-admissions via integrated and secure Patient Results Outcome blocks.
2. Within Panteya are some real breakthrough ideas that leverage human centred design, privacy by design and digital health concepts to support patient engagement, adherence and feedback.
3. Central to the Panteya story is the hard work and commitment of its founders to synergise their skills and build the relationships needed to commercialise the product.

 

Resources and links:

• https://www.panteya.com.au/
• www.linkedin.com/company/panteya
• https://www.instagram.com/panteya.care/

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Dr Roxie Mooney is the CEO and Healthcare Commercialization Strategist of Legacy DNA, who focuses on helping health tech innovators uncover their most profitable and viable market strategies, from early adoption strategies to pivoting.

Dr Roxie is also the international best-selling author of “How Health Innovators Maximize Market Success: Strategies to Launch and Commercialize Healthcare Innovations”, as well as the host of the “COIQ with Dr Roxie” podcast.

In this episode, Dr Roxie shares her journey from business to academia, before becoming a leading expert in healthcare innovation and commercialisation within the US market and beyond.

 

Key takeaways:

1. Dr Roxie has spoken at HIMSS and the Connected Health Conference and currently serves as an Associate Professor of Marketing at the Jack Welch Management Institute.
2. With the risk of failure in start-ups being around 95%, it’s critical for the industry and the world to learn from experience and work with advisors who have “been there, done that!” to know what works, and what's not going to work.
3. The concept of the early adopter isn't well understood. Innovation doesn't need to be confined to producing software or a MedTech device. The innovation could be the way that the service experience is being offered to the consumer or recipient of healthcare services. 

 

Resources and links:

• https://www.linkedin.com/in/roxiemooney/
• https://www.legacy-dna.com/about-us

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Nick Grant is the Head of Healthcare at Openpay, a next-generation payments solution offering Buy Now Pay Later within healthcare and other markets.

In this episode, Nick shares his journey from a former practising osteopath to Head of Healthcare for Openpay, and why he's committed to helping healthcare providers extend the choice to their clients to manage budgets better when it comes to accessing healthcare.

 

Key takeaways:

1. Openpay is an Australian-owned fintech business. They connect merchants and healthcare providers to consumers under a Buy Now Pay Later payment solution.
2. The Buy Now Pay Later (BNPL) model has been incredibly successful in Australia. Unusually for a BNPL provider, Openpay appointed a Head of Healthcare which was a clear signal of the importance of overcoming and supporting some of the barriers and issues that exist in healthcare.
3. Consumers and customers want transparency, they don't want interest-bearing products that are going to shock them at a later point. Openpay is committed to providing a responsible way for consumers to get what they want and need.

 

Resources and links:

• https://www.opy.com/au/
• https://www.linkedin.com/in/nick-grant-a6037066/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Tim Wilson is the CEO and Co-founder of Snapforms, an online form builder that allows healthcare providers to create, share and collect data to support healthcare workflows or healthcare marketing.

From the simple to the complex, the humble form is an integral and often overlooked part of any patient's healthcare journey. In this episode, Tim shares how Snapforms has digitised the form to support digital-first healthcare services in any way, shape or size.

 

Key takeaways:

1. Intake forms, patient consents and initial assessments are fairly generic concepts within the healthcare industry from a digital standpoint. There's a tremendous opportunity to build out structured touchpoints so that between and after every appointment there's an ability to design your own customer experience as a healthcare professional.
2. In a modern world, we’re increasingly interacting with clients in a digital way, and the usual points of access such as websites, online booking portals are often the start of a healthcare service experience.
3. If a system is designed end-to-end in a seamlessly integrated, branded and professional way, it promotes a great customer experience. However, too often we see a disjointed and clunky use of systems that make it harder for a client to choose a service provider.

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Today's episode features a Reimagining Healthcare livestream panel covering the topic of: “The promise of biosensing: Achieving the vision of personalised medicine”.

On this panel, we discuss the commercial and real-world opportunities coming about from the convergence of these fields to address some of the world’s biggest healthcare challenges and problems that will move toward achieving the vision of personalised medicine.

This livestream has come together via a collaboration between coreplus, Nutromics and HealthTechX.

 

The live panel features the following experts:

1. Yianni Serpanos — Founder and Executive Director of HealthTechX, Founder and CEO of coreplus and Host of the Reimagining Healthcare podcast and livestream.
2. Professor Justin Gooding — Scientia Professor at UNSW; Founding Co-director, New South Wales Smart Sensing Network; and Founding Co-director, The Australian Centre for NanoMedicine and one of the world’s leading experts on biosensing.
3. Dr Simon Corrie — Senior Lecturer at Monash University and Chief Investigator, ARC Centre of Excellence in Convergent Bio-Nano Science and Technology, University of Queensland and an expert in biosensors and bioassays.
4. Professor Kevin Plaxco — Professor of Chemistry and Biochemistry at the University of California, Santa Barbara (UCSB); Vice-chair of Chemistry and biochemistry at UCSB; Associate Director of Centre for Bioengineering at UCSB, Inventor of Nutromics’ biosensing technology and a world leader in the field of biosensing.
5. Dr Kaylyn Leung — Postdoctoral Researcher at the University of California, Santa Barbara’s Department of Chemistry and Biochemistry. Kaylyn is a researcher who is developing and optimising electrochemical-aptamer biosensors.

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Dr Malcolm Thatcher is the Chief Technology Officer at the Australian Digital Health Agency ("the Agency"), a statutory authority in the form of a corporate Commonwealth entity with a vision to create a healthier future for Australians through connected healthcare.

In this interview, Malcolm shares how technology is shaping digital health going forward, the Agency's interoperability plan and why that's key to success for digital health. We also discuss the Agency's mission to develop a collaborative environment that accelerates the adoption and use of innovative digital services and technologies.

 

Key takeaways:

1. In the modern world of healthcare, there are multiple challenges a healthcare professional faces in trying to sustain a one-to-one in-person relationship with their clients.
2. The Agency’s mission is to develop a collaborative environment that accelerates the adoption and use of innovative digital services and technologies whilst addressing key systemic challenges.
3. The approach used by the Agency establishes Australia at the forefront to leverage digital health as an enabler of new models of care, including connected care and telehealth.

 

Resources and links: 

• https://www.linkedin.com/in/malthatcher/
• https://www.digitalhealth.gov.au/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.