Reimagining Healthcare

Brandon Krongold and Matt Dowling are Investment Co-ordinators at Lighter Capital — a zero dilution, revenue-based debt capital provider for growing tech and healthtech businesses.

In this episode, Brandon and Matt share their story and how Lighter Capital has invested hundreds of millions of dollars into growth companies. They also explain what terms like ‘zero dilution’, ‘zero equity warrants’, ‘zero personal guarantees’ and ‘financial covenants’ mean, before comparing and contrasting those terms with traditional debt or venture capital models.

 

Key takeaways:

1. Lighter Capital, based in Australia and the U.S., is the pioneer and largest provider of non-dilutive debt capital to tech start-ups in Australia and the U.S.
2. Every year, Lighter Capital works with hundreds of businesses to grow their companies. Lighter Capital’s revenue-based financing model makes it easy to access up to $1M in growth capital with zero dilution and no equity/warrants, personal guarantees or financial covenants.
3. There aren't that many reasons why a start-up might fail, and one of those is surely not having enough resources to continuously grow momentum. Therefore, every healthtech founder should be learning what options are available to them to be able to access cash and/or resources and when to engage with those options.

 

Resources and links:

• https://www.linkedin.com/company/lighter-capital/
• https://lightercapital.com/
• https://www.linkedin.com/in/brandon-krongold-a97824158/
• https://www.linkedin.com/in/matthew-dowling-a75ba611/

 

Connect:

• Listen to other episodes of Reimagining Healthcare
• Connect with Yianni Serpanos on LinkedIn
• Follow HealthTechX on LinkedIn

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Sarah Bartholomeusz is the Principal at You Legal, an award-winning commercial law firm helping health and HealthTech businesses protect their purpose. Sarah has over 18 years experience as a lawyer and has an active practice in corporate and commercial law.

In this episode, Sarah shares how her vision for You Legal aligns with the principles of Digital First Healthcare, how the business is working with healthcare professionals to modernise healthcare service delivery, and how Sarah is passionate about working with businesses to minimise their risks and maximise their potential.

 

Key takeaways:

1. You Legal focuses on healthcare and healthtech businesses with some innovative client engagement approaches to help build businesses in a digital-first way.
2. They work with healthcare professionals to proactively protect their practices, by helping business owners understand their vulnerabilities and what steps are needed to take to fix them.
3. You Legal helps health, health tech and medtech businesses protect their purpose by preventing the typical frustrations that healthcare business owners face. They humanise law in a commercially easy to budget for approach.

 

Resources and links:

• https://youlegal.com.au/
• https://www.linkedin.com/in/sarahbartholomeusz/

 

Connect:

• Listen to other episodes of Reimagining Healthcare
• Connect with Yianni Serpanos on LinkedIn
• Follow HealthTechX on LinkedIn

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Lynette Reeves is a Behavioral Change Specialist with the Miroma Project Factory, a globally integrated digital development studio coupling leading edge, engaging solutions with unique behavioural change, storytelling and gamification.

In this episode, Lynette discusses behavioural economics and behavioural centred design, including understanding some key frameworks for digital health product design such as the ‘EAST framework’. She also talks through how to evaluate effectiveness in supporting client outcomes in clinical health, wellbeing and social change.

 

Key takeaways:

1. Lynette began her career working in healthcare before moving into the agency realm. She now works with clients to achieve success with healthtech and digital health initiatives using behavioural change techniques.
2. Behavioural science and economics underpins a lot of what is currently offered to us in the digital space.
3. Trying to reimagine healthcare without behavioural insights is likely to lead to failure. One might say the secret to success is to constantly inform your innovation road map using behavioural insights.

 

Resources and links:

• LinkedIn for MPF: https://www.linkedin.com/company/miromaprojectfactory/
• LinkedIn for Lynette: https://www.linkedin.com/in/lynette-reeves-20525214/
• Facebook: https://www.facebook.com/miromaprojectfactory
• Instagram: https://www.instagram.com/miromaprojectfactory/

 

Connect:

• Listen to other episodes of Reimagining Healthcare
• Connect with Yianni Serpanos on LinkedIn
• Follow HealthTechX on LinkedIn

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Original publish date: 08 Dec 2020

Laura Simmons is a paediatric occupational therapist and founder of Theratrak, an app that allows therapists to prescribe, monitor and track customised therapy programmes for children. In this episode, Laura shares her journey and transition from being a full-time therapist into becoming a start-up founder, what type of therapy challenges and problems she observed that led to creating Theratrak, and how using Theratrak has transformed her daily schedule.

 

Key takeaways:

1. Laura is an occupational therapist who has worked in paediatrics in Sydney for eight years. One of the things she's most enthusiastic about is helping kids reach their goals and helping kids become independent.
2. With Theratrak, clients now can engage with programmes and their therapists remotely, and from the comfort of their home undertake the prescribed programmes.
3. Theratrak helps capture, create and digitise programmes that the client and parents take home with them via a secure mobile app.

 

Resources and links:

• https://www.theratrak.co/
• https://www.linkedin.com/in/laura-simmons-a0447a95/

 

Connect:

• Listen to other episodes of Reimagining Healthcare
• Connect with Yianni Serpanos on LinkedIn
• Follow HealthTechX on LinkedIn

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Original publish date: 10 Nov 2020

Chris Naoumidis is the Co-founder and Co-CEO of Mindset Health. Mindset Health provides app-based hypnotherapy programmes to help people manage and improve their health. In this episode, Chris shares how a very stressful period of his life led to him becoming interested in gut-directed hypnotherapy; we discuss the evidence backing Mindset's digital therapeutic apps; and Chris shares how evidence-based digital health can provide a set of tools for practitioners to better support their clients.

 

Key takeaways:

1. Initially, Mindset started as a very simple app intending to act as a preventative. They then started working with experts in various fields and now provide research-based, highly-effective therapies.
2. They realised that hypnosis has a huge evidence-base and is a sound medical treatment as a way to amplify different therapies. So they launched Mindset, a broad range of hypnotherapy programmes focusing on different conditions like anxiety, stress, negative thinking and sleep.
3. Hypnotherapy is one of the most effective treatments for IBS. A Monash study found that when comparing gut-directed hypnotherapy to a low-FODMAP diet, both were roughly as effective as each other, with a 72% response rate.

 

Resources and links:

• https://www.mindsethealth.com/

 

Connect:

• Listen to other episodes of Reimagining Healthcare
• Connect with Yianni Serpanos on LinkedIn
• Follow HealthTechX on LinkedIn

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Dr Patrick Aouad is the Co-founder and CEO of [cu]health, a virtual medical practice for businesses. Pat is focused on bringing evidence-based approaches supported by appropriate innovation to support trusted, compassionate and excellent healthcare.

In this episode, Pat shares his journey through the healthcare industry. Originally a consulting neurologist, Pat co-founded a medical practice and achieved extensive academic qualifications, including publishing research. He’s since co-founded [cu]health, with a vision to bring virtual medical and healthcare support to businesses right to the desktop of employees.

 

Key takeaways:

1. Dr Aouad is an experienced company director with a wealth of practical knowledge in operations of general medical practices having co-founded Loxley Health in 2017. He currently sits on several advisory boards providing his expertise in neurology and digital health.
2. [cu]health uses a customer experience focused and digital-first mindset to reimagine healthcare service delivery, to support the needs of a growing number of clients and the healthcare workforce.
3. [cu]health enables a person to collaborate with their GP, Psychologist, Dietician and Health Coach from their home or office desktop. It provides a purpose-built dashboard, goal framework, medication management and telehealth features, as well as an innovative open-plan soundproof office access point called a [cu]pod.

 

Resources and links:

• https://www.linkedin.com/in/dr-patrick-aouad-91a757b8/
• https://www.cuhealth.com.au/
• https://www.linkedin.com/company/cuhealth/
• https://www.facebook.com/CU-Health-108484474908890
• https://www.instagram.com/cu.health/?hl=en

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Alexandra Robertson is the VP of Client Growth & Innovation at XIL Health — a technology and consulting company supporting Pharmacies, Benefits Managers, Accountable Care Organisations and Hospitals to innovate and optimise their healthcare businesses.

In this episode, Alexandra talks to us about the complexity and innovation opportunities for consumer access to drugs within the medical and pharmaceutical benefits system, its supply and also its management. She then turns to the opportunities and threats that traditional bricks and mortar distribution models face.

 

Key takeaways: 

1. In a tech world, it’s easy to think we just need one more piece of tech, but the important and simple questions need to be asked… Why and what? And only then can we address how in an optimised and effective manner.
2. XIL Health creates actionable strategies and innovative technologies that help stabilise your business, diversify your revenue streams and disrupt the status quo.
3. Consumer access and patient experience can drive strategic transformation beyond just medication management, into more value-adding and sustainable wellness models.

 

Resources and links:

• https://www.xilhealth.com/
• http://www.xilimpact.com/
• https://www.linkedin.com/company/xilhealth/
• https://www.linkedin.com/in/aemrobertson/
• https://twitter.com/aemrobertson

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Original publish date: 12 Nov 2019.

Entrepreneur and co-author of Fit to Practice, Kaye Frankcom joins me on this episode. Kaye is an accomplished psychologist and passionate businesswoman. Her career path has taken her from consultant to speaker, and owner of her own group practice for 17 years.

Kaye addresses issues that should be tackled when deciding whether to enter into private practice alone. With more practitioners leaning toward running their own practices, Kaye poses key questions that are relevant to taking this leap. Have you considered costs? Are you familiar with administration? What is your selling point? Tune in to learn how you can better equip yourself to help your patients!

Kaye explains that clinicians have a serious role to fill for their patients in an industry where being mediocre is justifiably “unacceptable”. With her years of experience, she is passionate about leading clinicians in the right direction to execute collaboration that can actually change lives. Her vision for the future lies in integrated public and private health systems and a single platform for all collaboration.

 

Key takeaways:

1. Kaye Frankcom Consulting provides coaching services to psychologists in order to ensure their clinical outcomes are exceptional and business visions are achieved!
2. People who stay in treatment have an 80% chance of getting better versus those who are untreated
3. Before leaping into private practice, it is vital that you ask yourself if you are effective at what you do!
4. 40% of people drop out of treatment before they reach a positive outcome
5. Use tangible metrics (numbers and data) to develop staff, business practices and to improve patient treatment in your practice.
6. Working with client feedback has a proven history of creating successful outcomes
7. Outcome measurement should be in place for every practice, if you are serious about being effective.

 

Resources and links:

• Kay Frankcom’s website: https://kayefrankcom.com 
• To join in the two-day retreat: https://www.psychology.org.au/Event/20937
• Email Kaye: [email protected]
• Buy Kaye Frankcom’s book: https://www.amazon.com.au/Fit-Practice-Everything-psychology-Australia/dp/1922117773/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Dr Jim Feng is the Founder & CEO of Phyxable, an end-to-end virtual pain and prevention platform that uses machine learning, augmented reality and gamification to coach people out of pain.

In this episode, Jimmy breaks down the reasons why digital health for the musculoskeletal professionals is not only needed, but how it adds value to clients/ patients, improves engagement, healthcare outcomes and leads to potentially better professional work lives for healthcare professionals.

 

Key takeaways:

1. Dr Feng is a chiropractor, as well as a Certified Strength & Conditioning Specialist and Medical Acupuncturist. He’s directed medical teams for world championships, as well as professional and Olympic Level sporting events in MMA and Wrestling.
2. Phyxable aims to empower users with better human performance and better clinical engagement with their healthcare providers.
3. Phyxable practitioners diagnose their users and then create custom video-based plans for their users to follow. They then keep track of the patient’s progression with their proprietary technology, and continue to motivate them in reaching their health goals.

 

Resources and links:

• www.phyxable.com 
• https://www.linkedin.com/in/dr-jim-feng-healthtech-ceo-2b46a116/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.

Ben Raphael is the Co-founder of Stake Something, an app designed to help people achieve their goals using the concept of “staking”. Staking is a method to motivate and hold people accountable for taking the necessary actions designed to help that person succeed.

In this episode, Ben discusses the behavirourial economics of loss aversion and present bias. He also talks about the neuroscience of taking action that leads to building a customer experience where individuals and their coaches (or healthcare providers) can define goals and actions to hold themselves accountable.

 

Key takeaways:

1. Stake Something stops you procrastinating by encouraging you to set goals each week and then ‘putting something at stake’ (usually money). The app then asks you if you’ve achieved that goal, and if ‘yes’, you keep the money; if ‘no’, the money goes to your chosen charity.
2. The research behind Stake Something is based on a new branch of psychology known as ‘behavirourial economics’, which shows that people are more motivated by keeping what they already have, rather than attaining a goal.
3. The app has an average 80% success rate in encouraging people in meeting their goals. Healthcare providers, which are often plagued by patient adherence challenges, could potentially use this methodology as a way of overcoming those issues.

 

Resources and links:

• https://stakesomething.com/
• https://www.linkedin.com/in/ben-raphael/

 

Connect:

• https://www.linkedin.com/in/yianni-serpanos/
• https://www.linkedin.com/company/healthtechx
• https://www.instagram.com/my_healthtechx/
• https://www.meetup.com/HealthTechX/

LinkedIn Company Page: https://www.linkedin.com/company/healthtechx/

See omnystudio.com/listener for privacy information.