Anastasia is a Certified Brand Experience Consultant helping businesses and entrepreneurs to keep their customers and get referrals instead of spending money on attracting new customers all the time.

She has helped brands like McDonald’s, KENZO, BNP Paribas, Jabil and others to reinvent their customer experience so that they can increase their bottom line. Now she teaches entrepreneurs in NYC, London, Brussels and Eastern Europe the secrets top global companies like Starbucks, Disney, Lexus, Amazon and others are using to keep their customers and employees. 

Eric and Anastasia discuss how she helps transform organizational culture, even in countries like Ukraine, where the word "Serve" only exists when speaking about serving in the military or in the church. 

Anastasia's experience with helping large organizations and entrepreneurs helps her clients value their customers and become magnets for retaining business. 

Anastasia shares how she left the corporate world and did was not able to get a new client until she decided to write an article for Forbes Magazine. After landing her very first client, she went on to write for Forbes every other week and became a professor at a business school, teaching principles of customer service, customer satisfaction, creating a customer centric brand, and how to lead people successfully.

Be sure to connect with us in our Lead Sell Grow – The Human Experience Tribe Facebook group:

https://www.facebook.com/groups/leadsellgrow

Download the FREE ebook that will help you connect with, and understand your buyers faster! 

Learn more about our services: 

www.TheGoalGuide.com

Improve your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide

Podcast Intro and outro

Artist: Disfigure

Track: Blank

Music Provided by: NoCopyrightSounds

Watch: https://youtu.be/p7ZsBPK656s

Free Download / Stream: http://ncs.io/blank

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

Bryan Rhode is the CEO and Founder of ACUMEN (www.ShopACUMEN.com) a revolutionary clothing line, designed to help men look sharp throughout the day. It truly is an amazing idea which was inspired by Bryan's service as a United States Marine Corps Officer. Though the idea of the ACUMEN is incredible, what we enjoyed most is Bryan's journey from his military days to becoming a attorney, getting into politics, and finally becoming a entrepreneur. If you think you have to do what you've always done, listen to Bryan's story, and you'll be inspired to take action on your dream! 

Bryan and Eric, two marine corps brothers, had a great time on this episode of Lead Sell Grow - The Human Experience Podcast. What was most fascinating about Bryan's story is how he continues to pivot in new directions. It's almost as if he's fearless. 

We discussed his journey of becoming a Marine Infantry Officer and then later on going to school to become a lawyer. He then ran for public office, and when that didn't work out, Bryan went into corporate law. It's truly amazing to see someone try so many things in their life. 

After seeing men struggle with keeping their shirts neatly tucked in, Bryan developed a revolutionary clothing idea, inspired by the shirt stays marines wear to look "sharp" in their uniforms, and brought the idea to life with ACUMEN.

If you're looking to improve your self esteem, be sure to check out our episode with Dr. Shad Helmstetter

If you enjoy the episode, please be sure to subscribe and leave a review here. 

Be sure to connect with us in our Lead Sell Grow – The Human Experience Tribe Facebook group:

https://www.facebook.com/groups/leadsellgrow

Connect with Eric on LinkedIn

Follow the show here

Download the FREE ebook that will help you connect with, and understand your buyers faster! 

Learn more about our services: 

www.TheGoalGuide.com

Improve your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide

Podcast Intro and outro

Artist: Disfigure

Track: Blank

Music Provided by: NoCopyrightSounds

Watch: https://youtu.be/p7ZsBPK656s

Free Download / Stream: http://ncs.io/blank

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

Lessons Learned from 100-ish Episodes and The Host's Future Plans with Eric and Harry. OK close enough! We thought we had 100 under our belt but if you count some of the Linkedin Lives we did, we are at 100...or so! C'mon now, work with us!

As we end Season 1, Eric and Harry decide to to take what they have learned in podcasting and pursue directions towards where their passions are. Eric has been coaching entrepreneurs and helping them to be their best selves.  Eric has helped Harry tremendously in the mission to be his best self and there is no doubt he will continue to help and serve others.

Harry is going to take the direction of helping entrepreneurs to be better at selling themselves. Selling With Dignity was written with these folks in mind. 

There are tons of lessons and even though we are parting ways for a bit, there is a sentiment that the two will occasionally join forces again for the podcast airwaves.

Find us on Linkedin and our websites [email protected]

harryspaight.com

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

What is Selling With Dignity? That is the topic for this podcast as Eric and Harry speak about the new book. What is selling with dignity? It is treating yourself with respect and being respectful of others. Those that sell with dignity are not necessarily putting pressure on people to make a decision.

We talk about a number of areas where this comes to the forefront. "Actors" are in sales too. However we don't need to be that way. If we are of the mindset that we don't want to resort to tactics, we don't have to. 

The book is for salespeople that don't want to be the pushy salesy type. Entrepreneurs will also benefit from this book. Some are afraid to ask for the order. In selling with dignity we have the opportunity to serve our clients and part of that is making the ask.

For more about the topic of Selling With Dignity the book can be purchased on Amazon https://www.amazon.com/gp/product/1956353011?pf_rd_r=M5S2SXWXF0D238JFVEJV&pf_rd_p=8fe9b1d0-f378-4356-8bb8-cada7525eadd&pd_rd_r=5d278a39-a9cb-4f7f-aa06-63dd5221a55a&pd_rd_w=TCFVd&pd_rd_wg=fOhLA&ref_=pd_gw_unk

https://www.linkedin.com/in/harryspaight/

https://www.facebook.com/groups/leadsellgrow

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

Meetings!!! Do you feel that we have too many meetings? Are they productive? Do they have a purpose? Are they the right length? Are we having them at the right time of day? Are we meeting to have meetings?

So many of us get bogged down with meetings and miss out on productivity. David gives us some very valuable insight and guidelines.

Are your meetings held on Monday mornings? Is this a good time to have a meeting? Could we try Tuesday and see if the participation is better?

Do meetings drag on because because the tradition is to have the meeting last for an hour or two hours? David gives the example of moving the meeting towards the end of the day so quitting time is the natural end of the meeting.

What about Powerpoint? Are our slides filled with text? If they are, we may be lacking confidence that we don't want to miss anything. If this is the case, we can trust ourselves a bit more by removing the text and using a few pictures as talking points. 

If you can see the tops of heads in the audience, that is an indicator that the audience has lost interest.

David reminds us that no one dies while giving a speech. Once you give it, you can ask yourself was it worth being that worried? 

David has quite a few stories and is well worth listening to and one can learn alot from this podcast.

Find David here on Linkedin https://www.linkedin.com/in/davidjulianprice/

His website https://davidprice.com/

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

Amy Hrehovcik joins us in having A Genuine Conversation About Diversity and Inclusion in Sales. Amy has quite the background in tech sales. Surprisingly there aren't a lot of women in this space and Amy shares some insight. There are situations in sales where women are treated differently than men. Its hard to imagine for some of us but the old school mistreatment of women with innuendo and crude remarks, is still far more prevalant than it should be. This discussion leads to the situations that minorities may be confronted with too. 

There aren't any easy answers. Having conversations and becoming more aware of others views and experiences can only help.

Find Amy Hrehovcik https://www.linkedin.com/in/amyhrehovcik/

Her podcast Revenue Real Hotline  https://revenuereal-hotline.simplecast.com/

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

Krish Dhanam is just a blast with his storytelling, sense of humor, respect for life in America and the flag, giving spirit and positive nature.

“You need to join the Smile Compliment and Handshake Club, make sure your trousers are always pressed, your shirt is always crisp and your shoes are always shined.” These words were from the mouth to Zig Ziglar to Krish. You need to hear this in the 12 minute mark.

Krish shares the statement from The American Dream from an Indian Heart “We’re not poor. We’re too cheap to afford the once available commodity of dignity.”

We hear heartfelt stories about Zig who lost his short term memory later in life but still remained positive and cheerful. Zig lived the experiences. He didn’t ask people to do things that he didn’t do himself.

The story of carrying Zig’s water pump through an airport with principles of following the rules will make you smile (If you don’t know Zig’s storytelling, here it is https://www.youtube.com/watch?v=DdHAMjA1lMw

One story after another and a lot of humor about life and sales is in this podcast. Enjoy!

Krish can be found krishdhanam.com

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

Strap yourselves in for a quote packed conversation on positivity. Chip Baker of the Success Chronicles shares all kinds of value in this conversation,  How to Stay Positive in a Negative World. This was a fun conversation even though Eric picks on Harry way too much for this host! Lol!!

Chip Baker is living his best life in order to serve others. He brings the value. Get away from the negativity. Surround yourself with positive people. His mom told him to stay on the right path. and he is living that today.

Chip discusses how he has lived in some pain in his life. The pain can push one to get comfortable with the uncomfortable. Plus he knows the blessings in the lessons. Chip explains that he is in a season of blessings. Grow through your go through.

What do you do when you have everything you prayed for? Chip responds to this question that there is always room for growth. 

Gratitude for what we have in life and what we will have in life in the future. 

Slow things down and focus on what is important in life.  If we aren’t making progress, maybe we need to shed some activities or people who are holding us back. 

Mindset and Actions

LPOs Limits Possibilities Opportunities

Actions- Senses take things in through our brain SHG Show up Have a great attitude and Give it everything you got

When you limit yourself your limiting yourself. We are the only ones that can limit ourselves. 

Chip has written 6 books and he wasn’t much of a reader when he was younger. He started this just writing journey 3 and a half years ago and is on fire! 

Find Chip here https://www.youtube.com/c/ChipBakerTheSuccessChronicles

https://www.facebook.com/chipbakertsc/

Be sure to connect with us in our Lead Sell Grow – The Human Experience Tribe Facebook group:

https://www.facebook.com/groups/leadsellgrow

Download the FREE ebook that will help you connect with, and understand your buyers faster! 

Learn more about our services: 

www.TheGoalGuide.com

Improve your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide

Podcast Intro and outro

Artist: Disfigure

Track: Blank

Music Provided by: NoCopyrightSounds

Watch: https://youtu.be/p7ZsBPK656s

Free Download / Stream: http://ncs.io/blank

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

 In The Secrets of a Successful Real Estate Professional with Gene Dru there is a lot to learn. So you want to enjoy the life of a real estate sales agent? Set your hours, make tons of money and take long vacations? Well that’s not the real world. Gene shares what it takes to succeed. He knows what its like to make hundreds of calls. Even today after doing this successfully, he is still making outbound calls for 2 hours a day. 

On top of running his own personal real estate sales, he leads a sales team, he does loans and he invests in real estate with the aim of buying one property per week for resale purposes.

Why the drive? As is the case with many who lived in other countries, they see the opportunity in the US and go for it. Gene admits that he is not as polished as some but he knows that he can outwork people. He speaks about bringing value as a sales professional. Gene will gladly pass along a referral with his “I know a guy” line that he has been using for years and has built up quite a reputation.

What can you do that brings the value to others in sales? Gene suggests creating a local events flyer with your name on it and sending it out to people. Find ways to share value. That is what will separate the winners from the rest of the pack.

For more about Gene if you are thinking about buying, selling, investing or getting into the business, Gene can be found at www.GeneDru.com      www.GeneDruLending.com  

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.

In How to be a Go Giver to Grow Your Business, Bob Burg shares that being a Go Giver is all about about providing immense value to others. Nobody cares if a salesperson has a quota or needs to earn a living, the sales professional that is looking out for the interests of others.

The  book The Go Giver Leader is also similar in the sense that the priciples are the same. Leadership is influence. The essence is Pull instead of pushing their will and ideas on others.Influencers pull. People must first buy into you before they buy into your idea.

The Go Giver leader and influencer need to be asking themselves questions about our clients or team member's goals and valuies. Helping them get what they want. 

Bob is the author of Endless Referrals which was a "how to" book. Great salesmanship is not about the product or the service. It is about the person you touch. The client is going to feel the impact of the sale. 

Having a noble purpose, a Why, is going to separate  salespeople and companies. Being outwardly focused on others will lead to better results. Yet we also have to deal with our own human nature which typically means we are self focused. Bob brings up his definition of happiness which is living congruently with one's values. Just because we think something is a value for us, does not mean it is valuable for the prospect.

How can we find what is valuable to others? Ask questions and listen is the best way to do this.  Listen to understand. Remembering that we all have our own set of beliefs. Thus there is a need to constantly and gently ask for clarification. 

Read the books, the Go Giver found https://burg.com/books/

Bob Burg can be found at www.burg.com

Be sure to connect with us in our Lead Sell Grow – The Human Experience Tribe Facebook group:

https://www.facebook.com/groups/leadsellgrow

Download the FREE ebook that will help you connect with, and understand your buyers faster! 

Learn more about our services: 

www.TheGoalGuide.com

Improve your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide

Podcast Intro and outro

Artist: Disfigure

Track: Blank

Music Provided by: NoCopyrightSounds

Watch: https://youtu.be/p7ZsBPK656s

Free Download / Stream: http://ncs.io/blank

Here are 4 ways I can support you right now:

1. Join my free Facebook community, Relentless Entrepreneurs Taking Action, for invaluable sales tips and business growth strategies.
2. Access a treasure trove of resources on sales, mindset, and business growth in my Arsenal.
3. Grow your business with our private coaching group, Relentless Goal Achievers.
4. Let’s connect over a virtual coffee to brainstorm ideas and strategies for growing your business.