Tune in for a replay of The Six Five Summit’s #Collaboration #CX #ContactCenter Spotlight Keynote with Rowan Trollope, CEO, Five9. In the contact center, embedded AI will augment and improve human productivity. Empowered humans with the tools to build, train and optimize AI will gain insights into the vast amounts of valuable data that sit in the contact center. It’s this togetherness that unlocks the true power of your workforce and helps you create a customer experience that delights customers and works in the real world. We call this Collaborative Intelligence. Join this session to learn how enterprises are harnessing this collaborative intelligence to transform their businesses.

The Six Five Summit is a 100% virtual, on-demand event designed to help you stay on top of the latest developments and trends in digital transformation brought to you by Futurum Research and Moor Insights & Strategy. With 12 tracks and over 70 pre-recorded video sessions, The Six Five Summit showcases an exciting lineup of leading technology experts whose insights will help prepare you for what’s now and what’s next in digital transformation as you continue to scale and pivot for the future. You will hear cutting-edge insights on business agility, technology-powered transformation, thoughts on strategies to ensure business continuity and resilience, along with what’s ahead for the future of the workplace.

More about The Six Five Summit: https://thesixfivesummit.com/