[This episode was originally published on June 25, 2024.]

Why is optimizing your ops crucial for startup success? Learn how your business can better bridge the gap between software and operations.

On today's show, Chris and Yaniv discuss:

• Up And Atom: Understanding the difference between 'typical business' ops and 'product enablement' ops, including the Uber concept of 'bits and atoms'.

• Top of the Ops: Creating a specialized department that emphasizes continuous improvement and self-renewal, including integrating product operations roles for better collaboration.

• Monkey See, Monkey Do: Ensuring your ops are efficient by setting clear job descriptions, KPIs, and playbooks.

Tune in for an episode packed with concrete, actionable advice for founders looking to scale their operations and ensure the smooth running of their businesses.

The Pact

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Key links

• The Startup Podcast is sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. For a limited-time offer of US$1,000 off, go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.vanta.com/tsp⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

• The Startup Podcast is sponsored by Trilligent. Trilligent is your startup's one-stop-shop for regulatory, PR, and international expansion advisory. Their unique startup-friendly offering is essential for any startup looking to go beyond their home shores or deal with complex regulatory environments. Go to ⁠⁠⁠⁠⁠https://trilligent.com⁠⁠⁠⁠⁠ and book a call with their COO Laura to learn more – tell her we sent you!

• The Startup Podcast is sponsored by Rippling. Rippling is a single all-in-one platform for your global workforce, covering HR, IT, payroll, expenses, and more. For a TSP listener offer of 3 months free, go to ⁠www.rippling.com/tsp⁠.

• Get your question in for our next Q&A episode: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://forms.gle/NZzgNWVLiFmwvFA2A⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

• The Startup Podcast website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://tsp.show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Learn more about Chris and Yaniv

• Work 1:1 with Chris: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://chrissaad.com/advisory/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow Chris on Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/chrissaad/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow Yaniv on Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/ybernstein/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Credits

Editor: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Justin McArthur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Intro Voice: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jeremiah Owyang⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠