Resource Centre

In this episode, we take a look at the future of human insights and how generative AI will impact the state of business insights, whether it's by humans or AI with Jacquie Matthews, Global CEO at Ipsos UU (Understanding Unlimited).

Along the course of the conversation, Jacquie helped us get a better view on how human intelligence is going to be impacted by artificial intelligence or should it go hand in hand with one another to ensure the future of business insights is in safe hands.

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In the fast-paced digital landscape, information travels rapidly which makes corporate communication a crucial aspect of running a business especially in strategic crisis management.

Events such as Lazada’s layoffs or the controversy around Foodpanda’s CEO highlights that tech companies and startups need to consider the impacts of poor crisis planning, which can cause potential erosion of customers’ trust, reputational damage and financial setbacks. With the rise of Gen AI at the present time, things are only likely to get faster and potentially more volatile.

On this episode of Resource Centre, we explore reputational risk management for businesses in an AI-fueled world, key strategies for businesses for proactive crisis management, and the 4 key stakeholders to manage with Conall McDevitt, Asia and Europe Senior Partner with The Penta Group.

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In today's evolving business landscape, the pursuit of gender equality has emerged as a crucial agenda. It is not only for the progression of society but as an essential of corporate responsibility especially in Malaysia, where diverse cultures intersect with dynamic economic aspirations, playing a pivotal role in shaping a more inclusive corporate ecosystem.

In this episode of Resource Centre, our discussion with Emellia Shariff, Managing Partner of Speak Up Malaysia, and Alia Abdullah, Member of Lean In Malaysia and alumni of its Women Entrepreneur Bootcamp, promises to delve deep into the role of businesses in championing gender equality. We will draw from their extensive experiences and personal insights to explore the current challenges businesses face in the endeavor of pursuing gender equality, the effective strategies for fostering an inclusive work environment, and the broader implications of gender equality for economic growth.

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Future Ready Companies Win More and Lose Less.

In this edition of Resource Centre, we explore insights from IMD’s 2023 Future Readiness Indicator what helps companies like Microsoft, NVIDIA, Nike, Hermès, Pfizer and AstraZeneca stay ahead of the curve.

Professor Howard Yu, LEGO® Professor of Management and Innovation at IMD, breaks down the factors involved in determining whether a business is future ready, and how businesses across various sectors can achieve ‘future-readiness'.

Over the course of the conversation, we will be touching upon the 7 key factors that affects the state of a company’s future readiness and those factors include:

(1) Financial fundamentals

(2) Investors’ expectations of future growth

(3) Business diversity

(4) Employee diversity or ESG

(5) Research and development

(6) Early results of innovation efforts

(7) Cash and debt management

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In the fast-paced and ever-evolving world of technology, predicting trends and staying abreast with happenings in the tech world has become essential for businesses and individuals alike. Globally, advancements in artificial intelligence (AI), cloud computing, cybersecurity, and sustainability are shaping industries.

In Malaysia, the focus on digital transformation, smart technologies, and enhancing cybersecurity mirrors these global trends, as the nation aims to leverage technology to spur economic growth, and foster innovation.

In this episode, we speak with Jonathon Dixon, Vice President and Managing Director for Asia Pacific, Japan, and China (APJC) at Cloudflare, to learn more about its set of predictions within the AI sphere in 2024.

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Robin Sharma, the author of The Leader Who Had No Title, emphasises the significance of leading without a title and that great leaders are those who do not require titles to lead effectively. He advocates that to lead without a title is to derive your power within the organisation, not from your position but from your competence, effectiveness, relationships, excellence, innovation and ethics.

In this episode, we delve into the topic of leadership, with a focus on emergent leadership and what it means at the workplace. We also discuss why there are more men than women in top management and leadership roles.

This discussion with Marcella Lucas, Managing Director of Lead To Innovate, and Jonathan Tan, Founder and Managing Director at VoxEureka, explores the importance of establishing the right balance of men and women leaders, how the styles may differ from one another, what needs to be done to encourage more women to take up leadership roles, and how to facilitate this at the workplace.

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In a world obsessed with scale and speed, Dash's philosophy of 'doing more with less' and the concept of the 'Good Enough Entrepreneur'—inspired by Donald Winnicott's notion of the 'good enough parent'—offers a refreshing perspective on venture building.

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Rich and Matt tackle the truth, complexities and disconnections brought on by rapid technological advancements. In this episode, they look at our declining ability to understand technology, questioning whether knowing how technology works is as crucial as comprehending its applications. They also delve into societal impacts of deepfake technology and the blurring lines between news and entertainment, emphasizing the critical need for discernments in this digital age.

They also tap into the evolution from simple, tangible technologies to the intangible complexities of today's digital world, highlighting how this shift affects our interaction with and understanding of technology. The conversation later extends to the implications of this gap in understanding , particularly in the realm of medical advancements and the rapid development of COVID-19 vaccines.

This episode is a reflective exploration of our relationship with today's evolution of technology and signifying the importance of bridging the knowledge gap to help us navigate its application in the future responsibly.

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Mental health at the workplace has become a top priority for businesses looking to hire high-performing talents and it has now been made a necessity for employers to create wellness solutions to help employees thrive at work.

Some negative impacts of poor mental health include:

Stress

Burnout

Low Productivity

Depression

Lack of motivation

These impacts can severely impact the performance rates of an individual at work and there are plenty of factors that may lead to these negative impacts on the mental health of an employee.

On this episode, we speak to Hetal Doshi, Organisational Psychologist and CEO at O-Psych who will help us bring down those factors, the role of HR in providing support mechanisms for an employee facing mental health issues and how an employee can navigate through a difficult situation at work in dealing with mental health problems.

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Transfer Pricing Is Going To Get Harder, But There’s No Running Away.

Transfer pricing is something else in the tax space that businesses need to keep in mind, especially with changes made in May last year when the Inland Revenue Board of Malaysia (IRBM) published the Income Tax (Transfer Pricing) Rules 2023 (TPR 2023), which is supposed to be operative from assessment year 2023 and onward.

These changes have signify a notable shift in the LHDN’s approach to transfer pricing compliance, so with the tax season incoming, we dive into this to help you better understand what transfer pricing is and what the new changes mean for businesses for this year’s tax season with: Harvindar Singh, Managing Partner of Harvey & Associates, and Council Member with the Chartered Tax Institute of Malaysia (CTIM).

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