Resource Centre

In December Prime Minister Dato Seri Anwar Ibrahim made major changes to his cabinet, including the appointment of EPF’s CEO Datuk Seri Amir Hamzah Azizan as second finance minister, promoting Steven Sim from deputy finance minister to human resources minister, and bringing back Gobind Singh Deo into the Cabinet to helm the newly formed Digital Ministry.

With this in mind, on this edition of Resource Centre we speak to Organisational Psychologist Hetal Doshi, CEO of O-Psych about what should go into a management or company reorganisation, the importance of psycho-social safety among employees, strategies to maintain top talent, and more.

Resource Centre is your one-stop shop to help build, scale and manage your business. Learn from industry experts and experienced practitioners how to power your growth, better develop and manage talent, build your brand, and much more.

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Richard Bradbury and Matt Armitage offer a satirical and insightful review of technology in 2023. Alongside Matt’s obsession with creating conspiracy theories, we look at the proliferation of disinformation and the continued polarization of social media and broadcast platforms. We cover the advancements and setbacks in electric vehicles (EVs) and the continuing uncertainty of the crypto space.

There’s good news, too. The amazing pictures and scientific discoveries of the James Webb Space Telescope. Breakthrough health treatments for Alzheimer’s and cancer. We end with a focus on the potential and pitfalls of AI in 2024, touching upon virtual assistants, disinformation in elections, and the growing detachment of Gen Z from technology.

Business as usual, really.

Resource Centre is your one-stop shop to help build, scale and manage your business. Learn from industry experts and experienced practitioners how to power your growth, better develop and manage talent, build your brand, and much more.

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Low Value Goods Tax, e-invoicing, Service Tax increase, Capital Gains Tax, Luxury Tax, and the Global Minimum Tax. To kickstart the new year here on Resource Centre, we review all the key tax related developments for businesses in 2023 and how they will need to navigate them in 2024 with Thenesh Kannaa, Executive Director at Tratax.

2023 saw the introduction and acceleration of a few key things in the tax space for businesses, this includes the increase to the Service Tax to 8% (and introduction of the Service Tax to industries such as logistics and food delivery at a 6% rate), Capital Gains Tax on the disposal of unlisted shares by companies (with some exemptions), the charging and levying of sales tax on Low Value Goods sold online from foreign sellers effective 1 January 2024, the acceleration of the e-invoicing timeline, and the Global Minimum Tax.

Resource Centre is your one-stop shop to help build, scale and manage your business. Learn from industry experts and experienced practitioners how to power your growth, better develop and manage talent, build your brand, and much more.

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In 2023, the Public Relations industry witnessed a transformative shift with the rise of Generative AI as illustrated by the ripple effects of Open AI’s ChatGPT and its many use cases.

In addition, sustainability and ESG had been a key focus and narrative in the business world, due to international sustainability requirements and compliance. This emphasis has also resulted in a significant reevaluation of communication and engagement approaches.

On this episode of Resource Centre, BFM speaks with Andy See, President of Public Relations Global Network and Founder & Managing Director of Perspective Strategies to reflect on the fast-shifting year of 2023 in the world of PR, and peer into the crystal ball of 2024 to explore the trends that will shape the PR landscape in the coming year.

Resource Centre is your one-stop shop to help build, scale and manage your business. Learn from industry experts and experienced practitioners how to power your growth, better develop and manage talent, build your brand, and much more.

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As 2023 draws to a close, we revisit a crucial aspect often overlooked in the workplace - inclusion. Is inclusion synonymous with diversity, equity, and inclusion? What distinguishes it? Ridhima Khanduja from Kincentric Malaysia joins us to discuss the key questions surrounding inclusion, its drivers, obstacles, and measurement metrics, as we gear up for a more inclusive 2024 in the workplace.

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Did you know that you probably type in a password around four times a day? And despite our best efforts with complex passwords and two-factor authentications (2FA), the reality is, bad actors still find their way in. Andrew Shikiar from FIDO Alliance joins us to discuss why it’s high time to bid farewell to passwords, the rise of passkeys and other secure alternatives, and how you can protect yourself and your business from increasingly sophisticated AI-fuelled attacks using passwordless authentication.

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There’s no denying how convenient our lives have become since we were introduced to Siri, Alexa and Cortana. We no longer have to search for someone's phone number in our contact list to call them but can just say 'Call Rich'. In much the same way, invisible apps are already simplifying our work life and making us more productive, and this will only pick up pace as the use of AI becomes more pervasive. Simon Ma from Freshwork joins us to talk about making the most of these invisible colleagues, and how they will shape the way we work in the future.

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While influencer marketing has been part of e-commerce marketing for years, it has often struggled to rise above tactical "pay-and-pray" sponsored engagements and affiliate campaigns. But with studies now showing 80% of consumers in Southeast Asia having made purchases due to an influencer recommendation, how do brands adapt to stay competitive in this evolving landscape? Antoine Gross from impact.com talks to us about the shifting influencer trends in the region, an effective gauge on its ROI, and actionable strategies for businesses looking to optimise their influencer marketing initiatives.

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Ransomware? Password attacks? Or maybe it was just a good, old Phishing email that took you down. Even with sophisticated technical defences, systems and processes in place, cybersecurity breaches happen. How do organisations limit the human error in cyber attacks? Sathish Murthy from Cohesity ASEAN & India breaks down the simple steps businesses can take to protect themselves from threat actors, and build cyber resiliency in the workplace.

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Budget 2024 was touted as a unique opportunity for the government to comprehensively address the multifaceted needs and aspirations of Malaysia's workforce, as the nation commits to achieving full employment by 2030. From the rising cost of living, to worker protection, financial well-being, to underemployment, Joelle Pang from FastCo Malaysia talks to us about the path that lies ahead of us, and what all stakeholders in the Malaysian employment landscape can do to strike the right balance between economic growth and the well-being of the workforce.

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