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By Marcus Osterhout, Certified Restaurant Coach TM
5
33 ratings
The podcast currently has 17 episodes available.
Culture is the non-tangible feeling in your restaurant that create the overall experience for both guest and employee. Culture happens either by design...or default. You don't want to just leave it up to chance...it's been said that even a broken watch is correct, 2 times a day. Let's design the right culture for you!
When it comes to hospitality...what is your definition? Zack Oates, CEO of Ovation, has a description of hospitality that will leave you with a whole new perspective
Joining us today on Restaurant 911 is Adam M Lamb, a seasoned professional chef with over 30 years of experience in the hospitality industry. As the producer and
Throughout his career, Adam has encountered both successes and failures, and now fills a critical gap by teaching chefs how to become great leaders, a skill often
Adam is also the author of 3 great books:
1. Getting Comfortable with Being Uncomfortable
2. Profanity & Its Proper Use
3. Initiated Man
I was thrilled to have him here today on the show to share his insights and expertise with us."
The podcast currently has 17 episodes available.