Business leaders often look to social activities to generate ideas and innovation from group collaboration and brainstorming to large meetings and open-format offices. Those who are highly verbal bold and outgoing often thrive in these environments. In Quiet: The Power of Introverts in a World That Can’t Stop Talking author Susan Cain challenges the ”Extrovert Ideal” and many common business practices in which the ideas and leadership potential of introverts are often overlooked. Among the researchers she cites is Wharton management professor Adam Grant who recently interviewed Cain for Knowledge at Wharton. (Podcast with transcript)

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