This is an interview with Steve Welty, the founder  of Good Life Property Management in San Diego, Dave Pleman, the operations leader at Good Life,  and Jeff Garrison regarding some keys to their success.

#ResultsOnPurpose, #BusinessLeadership, #BusinessCoaching

All other things being equal, good businesses and great businesses are separated by the mindset of their owner and the leadership team.  More accurately, they are separated by their ability to challenge their mindset and purge the bad stuff.  The good news is that you can change your mindset.

#ResultsOnPurpose, #BusinessCoaching, #Mindset, #Leadership

Your gut will tell you when you walk into your office every day or when you walk into meetings if you have a people issue.  In other words, you can feel it when you have a poor performer or someone who is a drain on your culture.  Deal with it head on.

#ResultsOnPurpose #CultureFirst

If you are lucky in your career, you will have a few people take an interest in your success and step up to mentor you.  One person that did this for me more than twenty years ago was Ray Johnson.  In just a few minutes one day, Ray gave me a lesson in leadership, culture, and integrity.

#ResultsOnPurpose, #Mentoring, #BusinessCoaching, #Leadership

You’ve certainly heard about setting “big, hairy, audacious goals” or “thinking 10X.”  But have you ever thought about the purpose of really setting a crazy goal and choosing to believe it can be done?  Why do it?  

#ResultsOnPurpose, #Leadership, #Planning, #Vision

No matter how smart and experienced you are, when it comes to the bigger issues in your business, getting input from others owners who know you and your company will help you make better decisions for your business.

#ResultsOnPurpose, #Leadership, #BusinessCoaching

In the first few quarters with new leadership teams, we get into the habit of setting and executing upon 90-Day Deliverables™. Generally, the rate of completion early on is 50-75%, which is below the expectation of 90%+ for great leadership teams. 

Additionally, leaders and their departments have standards set around key performance indicators that they must hit. It’s a hit or miss deal. Close…is a miss.

The fact is, great planning, execution, and management is both a skillset and a mindset.

Let’s talk about the mindset.

Here’s a fun, but serious question. What is the return on great leadership? How do we even answer this question?

Well, let’s assume that great leaders get great results. Whatever business you are in, great results include hitting revenue and profit objectives as well as building great relationship with customers, employees, and the community.

Regardless of how these things above are measured (and the important results we want must be measured), they are either achieved or not. Getting close to the results you want quarter after quarter and year after year is not indicative of great leadership.

Wait a minute, did we just identify the return on great leadership?  

It’s still early in the year and you may still be working on your sales and marketing plan, or perhaps revising it. When doing so, to have the greatest accountability and therefore the greatest results, focus on the smallest viable target market.

For example...

In a lot of the businesses I encounter, the owners are wearing many hats.  One reason they are wearing many hats is because they are the best in the company at many things and that has gotten them to where they are today.

Ironically, that is precisely what will keep them where they are today.  It might be anchoring the company at good rather than allowing them to sail on to great.  Now to have a great company, the owner only needs to be great at one thing.

They need to be great at...