We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

What’s up about leading U.S. retailers as serial failures in other countries? Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, with special guest Mark Cohen, Director of Retail Studies at Columbia Business School and former chairman and CEO of Sears Canada, for some straight talk about why so many retailers fail to succeed internationally. After investing billions of dollars to plant roots across borders, most retail brands experience disastrous results … unless you are Costco. Listen in to this provocative, opinionated three-way conversation about why retail brands don’t translate across borders.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

A&F is making a dramatic comeback after its misstep in marketing exclusively to their definition of young, cool kids …which then plagued the brand with a slew of bad news and lawsuits. In one of the most remarkable turnarounds in the industry, the company is positioned to take market share away from competitors. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they reveal how new CEO Fran Horowitz is the real deal in transforming A&F into a welcoming, inclusive brand. Since she’s been at the helm, she’s been revamping both the Abercrombie and Hollister brands and driving real growth.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

What do you do when you’re an innovator that has reached its prime and is no longer disrupting the marketplace?  If you’re Andrew Jassy, you redefine your company from the inside out. Amazonians are in for a rocky ride recasting their company, forced to come back to the office, and challenged to meet their boss’s mandate to succeed (at all costs) going forward. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they take a deep dive in the current state of Amazon and deconstruct why it’s not business as usual in Seattle.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

There are many companies out there that can eat up and acquire struggling brands just to push them into oblivion -- while taking a quick profit. However, it is a rare talent to know when to acquire a brand and build it into a powerhouse. Join guest star Yehuda Shmidman, Chairman & CEO of WHP Global in a conversation with Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they discuss the challenge of growing global consumer brands in a disruptive marketplace. Listen and learn from a visionary who approaches the business by developing partnerships, not transactions.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

All the world’s a stage, and this year’s World Retail Congress in Barcelona, April 25-27 gathers some of the top international retail executives who are leading with resilience, purpose, customer-focus, and with the goal of transformation.  Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist and special guest Ian McGarrigle, Chairman of WRC as he previews how this year’s global conference will cut to the core of key issues facing retail leadership, bringing together the brightest minds inside retail and out. WRC is the trusted place to learn from best practices of well-respected retailer executives, thought leaders, and solution providers.  Register today for WRC! 

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Inventory overload is clogging retail systems and straining profits. A new paradigm requires retailers to react quickly in real-time to constantly changing shifts in customer demands. It’s becoming a game of beat the clock when product requests need to be matched with ready to purchase product in near real time. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they explore solutions including concession, pop-up store and online marketplace models, which require a more complex system for distribution, fulfillment, marketing, and assortment planning. 

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

What lies ahead? Post-pandemic, current economic disruption, an ongoing war, and a pervasive sense of global anxiety: what will be the new normal for retail? Three key factors will shape the future – the economy, shifting consumer behavior, and a renewed focus on the customer. Above all, it will require agility to thrive and prosper. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they discuss 2023 mandates to better manage inventory, improve the shopping journey, and level up store design. And the good news: Physical retail is alive and well!

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

OpenAI started the cascade of generative AI innovations with ChatGPT and DALL-E2 and the public’s overnight fascination with these technologies. Now everyone wants in on the action. Yes, these AI technologies can benefit society as a whole. But there are also big questions about how they can be used in nefarious ways. They are programmed by humans and humans can work for good as well as evil. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they explore the many use cases of generative AI for retail, including the good, the bad, and the ugly. 

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Returns. And it’s not just during the holidays. Recent reports estimate returns at about 16-20% of total retail sales with online returns climbing as high as 30%!  What’s going on here? We know most of these returns account for five to six billion pounds of waste annually, dumped into landfills and causing environmental damage. Why aren't more retailers using AI and enabling technologies to reduce returns at the point of purchase? Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they discuss the messy state of returns, and how retailers should view returns as an opportunity to improve processes, products, and the customer service experience.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

The Robin Report celebrates its 100 podcasts! Listen in as Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, review the best (and a few misfires) of their predictions, opinions, and conversations about the state of retail. Hot topics include leadership, retail strategies, and the darker side of the business. Audience favorites? Icon and iconoclast Mike Gould; the future of malls with Bill Taubman; Amazon’s wild ride; Kohl’s under attack; and a dive into shareholders versus stakeholders. Listen and learn.  

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.