(Re)thinking insurance

In this episode of (Re)thinking Insurance, Rafael Costa is joined by Dale Porfilio and Joey Daryanani to explore legal system abuse within the U.S. insurance landscape. The experts explain it as practices that unnecessarily inflate costs and prolong claim settlements, ultimately impacting policyholders. The discussion highlights how trends like "nuclear verdicts" and aggressive litigation are driving up premiums across various insurance lines and make it challenging for actuaries to predict future losses. Looking ahead, the conversation explores proactive mitigation strategies, including the strategic use of AI for claims processing and the crucial role of consumer education in fostering awareness around this pervasive issue and its financial implications.

In this episode of (Re)thinking Insurance, Rick Hayes is joined by Nick Komissarov, Martin Laframboise and Cédric Thibault to discuss Bermuda's significant role in the global reinsurance sector. They explore the jurisdiction's robust regulatory framework, political stability, and financial expertise. Key topics include the Bermuda Economic Balance Sheet (EBS), recent updates to the Bermuda Solvency Capital Requirement (BSCR) and new public disclosure requirements. The experts advise insurers to prepare for these changes by enhancing their modeling and governance frameworks and reviewing asset portfolios.

Louise Smith OBE is joined by Kate Markham, CEO of Hiscox London Market, to explore how leadership and culture are driving meaningful transformation in commercial insurance.

In part one (episode 31) of our two-part series, Klayton Southwood and Travis Miller covered the condition of Florida's property insurance market before major legislative changes were introduced in 2022. In part two, they discuss the post-reform environment, the effects of the changes and potential actions for the future.

In this episode of (Re)thinking Insurance, Chris Zanoni is joined by Klayton Southwood and Travis Miller to explore the Florida property insurance market. The state faces significant challenges due to hurricanes, litigation and assignment of benefits. Historically, the market was disrupted by major hurricanes like Andrew in 1992 and Irma in 2017. As a result, Florida saw increasing losses, litigation and insolvencies among carriers. In response, the Florida legislature implemented reforms in 2022 to stabilize the market and improve the availability and affordability of property insurance.

In this episode of (Re)thinking Insurance, Inna Kogan is joined by Marcela Abraham, Duncan Briggs and Shankar Raman to discuss nearshoring for life insurance companies.

Competition for talent and technological advances are leading companies to explore different ways for getting work done. One viable solution that has surfaced is nearshoring. The benefits of nearshoring range from streamlined time zones to cultural alignment. Challenges also arise, such as teams exhibiting resistance to change. This conversation draws from WTW's own journey with their actuarial team in Mexico City.

In this episode of (Re)thinking Insurance, WTW's Anand Patel discusses with Will Archer Shuter, George Lewkowicz and Lewis Matthew the bifurcation of the specialty insurance market, focusing on portfolio underwriting and its growing importance.

Inna Kogan, Karen Grote and Rick Hayes discuss the proposed updates to Valuation Manual (VM)-22 for non-variable annuity products in the U.S. They highlight the shift to a more flexible framework that prioritizes actuarial judgment, asset-liability management and strong governance. The changes have the potential to affect product design, reinsurance and capital management. With a deadline of January 1, 2026, life insurers need to prepare now.

In this episode of (Re)thinking Insurance, WTW's James Haybyrne and Jess Plewes burn dive into the evolving world of health insurance. From rising medical costs and the shift to proactive healthcare models, to the impact of AI, digitization, and changing customer expectations, they explore how insurers can adapt. The topics they cover include personalization, data-driven insights, public-private dynamics, and strategies to engage younger audiences. Listen now for a fresh perspective on the future of health insurance.

In this episode of (Re)thinking Insurance, WTW's James Haybyrne and Jess Plewes burn dive into the evolving world of health insurance. From rising medical costs and the shift to proactive healthcare models, to the impact of AI, digitization, and changing customer expectations, they explore how insurers can adapt. The topics they cover include personalization, data-driven insights, public-private dynamics, and strategies to engage younger audiences. Listen now for a fresh perspective on the future of health insurance.